MANAGEMENT ASSOCIATE (TRAINEE MANAGER) - Islandwide, SG

Roles & Responsibilities

At Charles & Keith Singapore, our mission is to offer high quality products and services with a commitment to perfection. We rely on each and every employee to help us meet this goal.

In the Management Associate program, we are committed to develop potential candidates to be our Shop Manager who will lead the success of our retail outlet towards greater heights. You will be exposed through an accelerated program that exposes you to the whole spectrum of the retail sales career path.

Programme Progression

Management Trainees are required to successfully perform the following roles as part of their progression with the company in retail operations :

Career Path for candidates

Customer Service Executive ->

Senior Customer Service Executive ->

Supervsior ->

Training Assistant Shop Manager->

Assistant Shop Manager ->

Training Shop Manager ->

Shop Manager

THE PROGRAM

The Management Associate Program is an entry-level 2-year program and progression is dependent on the performance of the Management Associate.

Phase 1 : Retail Exposure Program

Trainees will undergo OJT by assigned buddy and perform the roles of sales / service professional and Shop Manager. Following are some hands-on skills that trainees will have to be competent at :

• Managing sales targets including setting and monitoring of sales targets
• Responsible for maintaining professional standards of customer care including managing customer feedback, performing customer recovery and etc.
• Managing inventories of the outlets including organizing the storeroom, ensuring adequate stock level & sizing
• Managing visual display
• Executing other administrative duties that include : conducting staff appraisal, staff scheduling and roster, setting of sales targets and etc.
• Quarterly presentations to the Operations Team and Management

Requirements :

Interested candidates are invited to submit a detailed resume, stating current / last drawn salary, expected salary, and availability together with a recent photograph.

Shortlisted candidate will be expected to attend and interview at our office in Singapore.

Tell employers what skills you have

Microsoft Excel

Appraisals

Interpersonal Skills

Customer Care

Retail Sales

Inventory Control

Entrepreneurship

Cashiering

Team Leader

Customer Service

Scheduling

Financial Services

People Management

Ability to Prioritize