To attend to queries and feedback via emails, calls and feedback channels from internal and external stakeholders, including the general public.To liaise with relevant internal and external stakeholders on workflows and processes improvement.To handle day-to-day operational matters, e.g. processing claims, updating of system data and etc.To maintain and update documents, process manuals, reports and records.To assist in testing of the Acquirer system.Taking on ad-hoc projects and other duties as and when assigned.Requirement :
- Diploma holder with a valid driving licence
- Good communication and organizational skills
- Detail-oriented for processing claims and maintaining records
- Able to liaise with stakeholders and assist in system testing
- Adaptable and able to manage additional tasks as needed
Duration / Working hours :
1 year contract (Immediate )
Monday to Thursday : 8.30am to 6.00pm, Friday : 8.30am to 5.30pm
- We regret to inform only shortlisted candidates will be notified.