Technical Support Engineer

Responsibilities

Exposure to global projects and advanced analytical techniques.

Opportunity to work with cross‐functional teams in R&D, production, and commercial operations.

Professional development in a quality‐focused, ISO‐compliant environment.

Involves providing hands‐on support for internal commercial teams, production, and R&D, while ensuring the highest quality standards in line with ISO 17025.

To provide comprehensive technical support to the commercial team through technical data analysis, competitor grade comparison, and troubleshooting for both pre‐sales and after‐sales activities, while collaborating with global teams to standardize testing methods, conduct evaluations, and perform benchmarking tests as required.

Perform failure analysis, benchmark testing, and both destructive and non‐destructive testing to identify physical defects in materials or products.

Support production and logistics teams in production‐related tasks and incoming / in‐process quality operations.

Assist R&D Team with benchmark testing and development of new analytical methods based on customer requirements.

Execute standard laboratory procedures, maintain proper documentation, and ensure accurate recording of experimental data.

Set up, maintain, and troubleshoot laboratory equipment, prepare SOPs, and coordinate with vendors for technical issues.

Manage laboratory inventory, including consumables and spare parts.

Participate as an ISO 17025 committee member to maintain the Quality Management System (QMS) and ensure tests are conducted according to ISO standards.

Requirements

Diploma or Bachelor degree in Polymer Science, Chemistry, Chemical Engineering or any related discipline.

At least 3 years relevant working experience in petrochemical industry and strong knowledge of polymers and plastics.

No experience are welcome to apply (for Assistant Engineers position)

Familiarity with injection molding technology and analytical techniques.

Hands‐on experience with FT‐IR, SEM, DSC, TGA, or other analytical instruments is highly desirable.

Strong problem‐solving skills for pre‐ and post‐sales technical support.

Knowledge or experience in Quality Management Systems (QMS) such as ISO 14001, ISO 9001, ISO 50001 (ISO 14K, 9K, 50K) is an advantage.

Knowledge of Python is an advantage.

Proficient in MS, especially Excel and PowerPoint; ability to prepare technical charts, reports, and presentations will be an advantage.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed Word format to

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