Principal Site Reliability Engineer

Overview

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As a Site Reliability Engineer, you will be responsible for the operation of production environments, including systems and databases, supporting critical business operations for Singapore’s governmental sovereign cloud environment. You will be focused on automation and optimization of operations for multiple production environments. You will recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration / analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems. You will also guide junior engineers to solve complex problems, participate in large-scale incident bridges, and help build and optimize processes and procedures.

Responsibilities

• Development of automation and optimizations focused on operational excellence.
• Deep dive, root cause analysis, and resolution of systemic issues.
• Enhance operations quality outcomes through scalable automations.
• Install, monitor, maintain, support, and optimize all production server hardware and software.
• Provide escalated technical support for complex issues, including leading problem management cases and providing management status.
• Coordinate escalated support cases and lead internal resources and / or third-party vendors to resolution; coordinate storage infrastructure of Oracle system and database appliances.
• Responsible for Oracle production environments; assist with server OS and application upgrades, bug fixes, patching; participate in standardization projects for hardware and software under the Oracle technology stack; maintain consistent system uptime in a Cloud environment.
• Lead communications with key partners in solving complex technical problems.
• Provide technical guidance and leadership to junior members to enable career growth.
• Team support and administration on a rotational shift-basis.

Requirements

About Oracle / Equal Opportunity

Oracle is an Equal Employment Opportunity Employer. Oracle is committed to including people with disabilities and provides accessibility accommodations upon request via accommodation-request_mb@oracle.com or +1 888 404 2494 (US).

Oracle careers open the door to global opportunities with flexible benefits, medical, life insurance, retirement options, and opportunities to give back to communities through volunteer programs. We support diversity and an inclusive workforce.

Additional Details

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