Customer Service - TALENT EDGE RECRUITMENT LLP
TALENT EDGE RECRUITMENT LLPD01 Cecil, Marina, People’s Park, Raffles Place, SGRoles & Responsibilities
You will be the frontline contact for sea-freight customers—coordinating closely with clients, carriers, co-loaders, and overseas agents, managing enquiries, and ensuring smooth shipment progress and service recovery where needed.
Key Responsibilities
- Liaise with clients, shipping lines, co-loaders, and overseas agents to coordinate sea-freight shipments.
- Attend to incoming calls and enquiries; provide timely status updates on bookings / shipments.
- Create, submit, and update entries via Singapore Customs systems (e.g., Tradeweb / Tradepallete)
- Perform documentation and other ad-hoc duties assigned by the team / manager.
- Uphold service standards and contribute to a positive team culture.
Requirements
How to Apply
Please apply via MyCareersFuture with your resume , availability / notice period , and expected salary, or email elaine@talentedge.com.sg
We regret that only shortlisted candidates will be notified
EA Licence No. 15C7572
EA Personnel ID. R1655020
Tell employers what skills you have
Microsoft Office
Microsoft Excel
Customer Experience
Interpersonal Skills
Inventory
Service Recovery
Administration
Freight
Communication Skills
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Disposition
Shipping
Customer Service Experience
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Customer Service • D01 Cecil, Marina, People’s Park, Raffles Place, SG