No longer accepting applications

Islandwide, SG - Regional Merchant Account Manager | 6-month Contract

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTDIslandwide, SG

1 day ago

Job description

Roles & Responsibilities

Job Responsibilities

Account Management & Relationship Building

Serve as the primary point of contact for assigned accounts, ensuring excellent relationship management, timely issue resolution, and proactive engagement to drive partner success.
Lead day-to-day customer interactions, handle queries, prepare data, and communicate key messages, for internal and external usage.
Identify new business opportunities for your accounts, through understanding of their business priorities and challenges.

Reporting & Operational Management

Responsible for managing and ensuring the smooth execution of key operational processes such as contracting, invoicing, and marketing campaigns.

Track and report progress of partnership KPIs

Oversee and coordinate the end-to-end contracting process for new and existing projects, including drafting, reviewing, and executing agreements in collaboration with legal and compliance teams.

Manage invoicing processes, ensuring timely and accurate billing, reconciliation, and resolution of any payment-related issues. Plus, management of budgets.

Support the implementation and monitoring of marketing campaigns for clients, collaborating with internal & external teams to ensure campaign objectives, timelines, and deliverables are met.

Corporate Security Responsibility

Abide by company's security policies and practices.

Ensure confidentiality and integrity of information accessed.

Report any suspected information security violation or breach.

Complete all mandatory security training as per company guidelines.

Job Qualifications

Minimum 5 years’ experience in account management, business development, or sales within the payments, fintech, issuing, or merchant industry.

Bachelor’s degree in a relevant field.

Excellent communication and stakeholder management skills; able to influence and collaborate across diverse teams.

Demonstrated experience managing contracting and invoicing processes, with attention to detail and organizational skills.

Track record of supporting and executing marketing campaigns, including campaign planning, coordination, and reporting.

Comfortable working in a fast-paced, ambiguous environment with a proactive and adaptable mindset.

Resilient, organized, and able to prioritize tasks appropriately.

Advanced proficiency in Word, Excel, and PowerPoint; experience with Tableau is a plus.

Positive outlook and ability to build rapport and good working relationships.

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with carolyn.mendoza@manpower.com.sg | Personnel Reg No. : R1105160 | EA License : 02C3423

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and / or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https : / / www.manpower.com.sg / privacy-policy

Tell employers what skills you have

Tableau

Outlook

Information Security

Account Management

Management Skills

Budgets

Relationship Management

Invoicing

Security Training

PowerPoint

Adaptable

Attention to Detail

Business Development

Stakeholder Management

Corporate Security

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