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L2 Application Support Engineer (Java) - Islandwide, SG

L2 Application Support Engineer (Java) - Islandwide, SG

CAREERALLY PTE. LTD.Islandwide, SG
5 days ago
Job description

Roles & Responsibilities

Key Highlights :

  • Opportunity to work with a dynamic, industry-leading company
  • Opportunities for professional growth and development.
  • Up to $8,500 + Bonus + comprehensive benefits package

We are looking for a L2 Application Support Engineer to support day-to-day operations. You will be responsible for supporting and maintaining critical applications, handle incident and problem management, application deployments, and monitor alerts to troubleshoot and resolve issues in a timely manner.

Key Responsibilities :

  • Provide L2 support for Java-based applications, including issue troubleshoot, investigation, root cause analysis, and resolution.
  • Handle incidents and service requests raised, to closure
  • Monitor application health and performance
  • Perform code-level debugging and collaborate with higher levels for fixes and enhancements, ensuring problem is resolved.
  • Maintain and update support documentation, SOPs, and knowledge base articles.
  • Participate in enhancement of the applications, deployment of applications to testing and production environment, and post-deployment support activities.
  • Handle on-call support and incident management on a 24 / 7 rotational basis.
  • Ensure SLAs and KPIs for incident and request management are consistently met.
  • Requirements :

  • Bachelors degree in Computer Science, Information Technology, or a related field.
  • Min 4 years of experience in application engineering with strong hands-on experience in Java / J2EE.
  • Good understanding of Software Development Life Cycle (SDLC)
  • Proficient in troubleshooting application and server issues in Linux / Unix environments.
  • Hands-on experience with SQL and relational databases (e.g., Oracle, MySQL, PostgreSQL).
  • Good understanding of REST APIs, microservices, and cloud environments (AWS / Azure is a plus).
  • Experience with Spring frameworks, Spring Boot / Batch is a plus.
  • Strong problem-solving skills and ability to work independently under pressure.
  • Excellent communication and collaboration skills.
  • Interested applicants, please submit updated resume in MS format via the Apply button.

    Position and remuneration will be commensurate with skills and experience.

    We regret that only short-listed candidates will be contacted.

    Careerally Pte Ltd | EA Licence : 24C2215

    Josephine Xie | EA Registration No : R1874897

    Tell employers what skills you have

    Troubleshooting

    Oracle

    MySQL

    Application Development

    Root Cause Analysis

    SDLC

    Information Technology

    SQL

    Core Java

    Application Support

    Debugging

    Databases

    J2EE

    Software Development

    Incident Management

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    Application Support Engineer • Islandwide, SG