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Customer Service Officer (Import / Export)| $2500 - $3500, East [R22107578] - D13 Macpherson, Braddell, SG

Customer Service Officer (Import / Export)| $2500 - $3500, East [R22107578] - D13 Macpherson, Braddell, SG

STAFFKING PTE. LTD.D13 Macpherson, Braddell, SG
11 days ago
Job description

Roles & Responsibilities

Benefits :

  • Basic Salary : $2,500 – $3,500
  • AWS & Variable Bonus
  • Good career progressions
  • Convenient Location : East Region

Job Responsibilities :

  • Handle customer enquiries regarding import / export shipments
  • Arrange and coordinate shipment bookings with carriers, airlines, and vendors
  • Work closely with internal and external parties on import / export coordination
  • Monitor shipment status, proactively follow up on urgent shipments, and update customers on delays / issues
  • Liaise with Warehouse, Operations, Billing, and Sales teams for smooth workflow
  • Manage shipment schedules and keep customers informed of delivery status
  • Coordinate with internal teams (operations, customs clearance) to ensure timely deliveries
  • Handle documentation, filing, and data entry in the system
  • Manage billing processes and resolve customer billing disputes
  • Perform other ad-hoc duties assigned by immediate superior

    • Job Requirements :

  • Prior customer service experience in logistics / airfreight industry preferred
  • Strong communication skills for interaction with both internal and external stakeholders
  • Proficiency in Microsoft Office applications

    • To Apply, kindly click on the "APPLY NOW" button

    We regret that only shortlisted candidates will be notified.

    Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

    Tell employers what skills you have

    WMS

    Sales

    Microsoft Office

    Microsoft Excel

    Warehouse Management

    3PL

    Inventory

    ERP

    Supply Chain

    Purchasing

    Data Entry

    SAP

    Freight

    Transportation

    Communication Skills

    Supply Chain Management

    Customer Service

    Shipping

    Customer Service Experience

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    Customer Service Officer • D13 Macpherson, Braddell, SG