Digital & AI Conversation Designer Intern #GeneralInternshipsSingtel • Singapore, Singapore

Digital & AI Conversation Designer Intern #GeneralInternships

Singtel • Singapore, Singapore

7 days ago

Job description

Be a Part of Something BIG!

This internship provides students with hands-on exposure to Artificial Intelligence (AI) and Conversational Design through real-world projects. Interns will support the design of AI-powered retail concierge conversations that interact with customers via chat or digital assistants.

Interns will also gain practical experience in AI project planning and delivery, working in teams to complete assigned tasks within project timelines under supervision. This internship is suitable for students interested in AI, UX design, digital products, communications, or technology projects.

By the end of the internship, students will :

Understand how Digitalisation and AI chatbots in retail are designed and deployed
Learn the basics of conversational design and AI prompt writing
Gain experience in planning and delivering AI projects within timelines
Develop communication, teamwork, and problem-solving skills
Apply customer-centric and responsible AI principles in real projects

Make an Impact by

Conversational Design Support

Assist in designing conversations between AI retail concierges and customers

Create sample dialogues for retail scenarios (e.g. product enquiries, promotions, FAQs)

Support conversation scripting, intent mapping, and basic dialogue logic for customer interactions

Help define tone and response style of AI assistants

Support testing and refinement of AI conversations

AI Project & Timeline Support

Support multiple AI projects under guidance

Assist in planning simple project timelines and milestones

Track assigned tasks, deliverables and completed within agreed timelines

Collaboration & Learning

Work with designers, AI engineers, and business teams

Participate in project reviews, testing sessions, and demos

Learn industry best practices in AI and digital

Skills for Success

Undergraduate from Information Technology / Computer Science, UX / Digital Design / Multimedia, Business / Digital Innovation and any related disciplines with interest in AI.

Commit 6 months duration

Basic understanding of AI conversational concepts (e.g., chatbots, intents, conversational flows)

Strong interest in AI, digital innovation, chatbots, or digital experiences

Understanding of retail customer journeys, including pre-purchase, purchase, and post-purchase

Organised, responsible, and willing to learn

Ability to work in a team and meet deadlines

Create a job alert for this search

Digital AI Conversation Designer Intern GeneralInternships • Singapore, Singapore

Similar jobs

Graphic Designer and Social Media Intern

Substance | Level Up by Substance • Singapore, Singapore, SG

Quick Apply

Substance is seeking a talented and imaginative Graphic Designer and Social Media Intern to assist in crafting visually appealing content that enhances our brand presence across social media platfo...Show more

Last updated: 30+ days ago

Corporate Communications Graphic Designer Intern

FedEx • Singapore, SG

Join our dynamic Corporate Communications team at FedEx APAC, where creativity meets strategy.We’re looking for an enthusiastic Creative Intern to assist in producing engaging visual content for ou...Show more

Last updated: 30+ days ago

Social Media & Community Intern (Global)

Love, Bonito • Singapore, Singapore, SG

Quick Apply

Love, Bonito is Southeast Asia’s leading womenswear brand, built with a mission to empower women to find confidence through style. Incorporated in 2010 in Singapore, we’ve since grown from a humble ...Show more

Last updated: 30+ days ago

Videographer Interns

ROJAK MEDIA PTE. LTD. • D03 Queenstown, Tiong Bahru, SG

This role is ideal for students or aspiring videographers who want .Operate camera, basic lighting, and audio equipment.Support post-production tasks (cutting, colour correction, subtitles).Manage ...Show more

Last updated: 19 hours ago • Promoted • New!

APAC Senior Director – Media, Content & Digital Innovation

Visa • WorkFromHome, Singapore, Singapore

A global payments technology leader is seeking a Senior Director to redefine brand engagement across the Asia Pacific region. This role involves leading a multi-disciplinary team to drive innovative...Show more

Last updated: 1 day ago • Promoted

Marketing Intern

HEALTH MANAGEMENT INTERNATIONAL PTE. LTD. • D03 Queenstown, Tiong Bahru, SG

We’re looking for a reliable and organised Marketing Intern to support the marketing team across day-to-day operations, campaign execution, and events. This role offers broad exposure to how marketi...Show more

Last updated: 2 hours ago • Promoted • New!

Media & Communications Intern

PSA MARINE (PTE) LTD • D05 Clementi New Town, Hong Leong Garden, Pasir Panjang, SG

Assist in video production, including storyboarding, filming, and editing.Create static visuals, graphics, and multimedia content for publicity materials. Develop learning and briefing aids to suppo...Show more

Last updated: 19 hours ago • Promoted • New!

Intern - Investment Group (Carbon Ecosystem Enablers) (Jun - Dec 2026)

GenZero • SG

Quick Apply

GenZero is an investment platform company focused on accelerating decarbonisation globally.Founded by Temasek, we seek to deliver positive climate impact alongside long-term sustainable financial r...Show more

Last updated: 30+ days ago

Brand Campaign Intern

moomoo • Singapore, Singapore, SG

Quick Apply

Moomoo is more than just a global investment and trading platform—we’re a fast-growing force in the wealth-tech space, committed to transforming the way people invest. Since our founding in 2018, we...Show more

Last updated: 27 days ago

Global PM Contracts Associate Director — Digital Media

Audience On Demand • WorkFromHome, Singapore, Singapore

A global media agency is seeking a Global Associate Director to manage vendor contracts and support contract lifecycle activities. The ideal candidate has 5+ years of digital media operations experi...Show more

Last updated: 1 day ago • Promoted

Remote AI Partnerships Architect | Channel Growth

Arize AI • WorkFromHome, Singapore, Singapore

Remote

A leading AI observability company in Singapore seeks a Solution Architect, Partner Development.This role focuses on managing partnerships with System Integrators and hyperscalers, driving account ...Show more

Last updated: 2 days ago • Promoted

Creative Intern

COMMERCE.SG VENTURES PTE. LTD. • D03 Queenstown, Tiong Bahru, SG

Creative Internship (Full-time, 6 months).With the opportunity to convert to a permanent role for strong performers.We’re looking for a Creative Intern who lives on TikTok / Instagram, enjoys coming ...Show more

Last updated: 5 days ago • Promoted

Content & Social Media Interns (Multiple Openings)

Substance | Level Up by Substance • Singapore, Singapore, SG

Quick Apply

Singapore (Hybrid / Remote flexibility).Full-time / Part-time considered).They are a newly established content and creative agency set up by an influencer - Camira Asrori.Their mission is to help s...Show more

Last updated: 30+ days ago

Market Research & Project Screening Intern

SHEIN STAR PTE. LTD. • D01 Cecil, Marina, People’s Park, Raffles Place, SG

Your work will directly influence which projects are explored further and which are respectfully declined before proposals reach senior stakeholders or business units. If you enjoy research, structu...Show more

Last updated: 1 day ago • Promoted

E-commerce Intern

Activate Interactive Pte Ltd • Singapore

Quick Apply

Pte Ltd is a deep tech company founded in 2015 that leverages artificial intelligence to create next generation preventive healthcare solutions. We are an affiliated company by common shareholders w...Show more

Last updated: 21 days ago

Social Media Marketing Intern

COMMERCE.SG VENTURES PTE. LTD. • D03 Queenstown, Tiong Bahru, SG

Social Media Internship (Part time & Full time).Generating Viral Ideas – Brainstorm, research, and execute trending content strategies. Editing Videos (CapCut & Other Tools) – Create engagin...Show more

Last updated: 5 days ago • Promoted

UX and UI Design Intern (Web)

DIGIPIXEL PTE. LTD. • D03 Queenstown, Tiong Bahru, SG

DIGIPIXEL is a Singapore-based digital consultancy focused on.We help organisations build digital platforms that are clear, usable, and aligned to business outcomes. As a UX Design Intern, you will ...Show more

Last updated: 5 days ago • Promoted

Marketing & Content Creator Intern

AUGUST BEAUTY PRIVATE LIMITED • D01 Cecil, Marina, People’s Park, Raffles Place, SG

Mosque Street, Singapore (August Hair Salon).August Hair Salon isn't just a place for a haircut; we are a hub of style, transformation, and innovation. From our "Build Your Own Shampoo" concept to o...Show more

Last updated: 19 hours ago • Promoted • New!