What the role is :
(Cluster’s Description)The Leadership Innovation Cluster drives innovation in leadership and talent development at the Public Service level, to achieve the following key outcomes :
- Effective and high-performing leaders and leadership teams that deliver with excellence today and innovate to be future-ready
- A Public Service leadership corps with diverse experiences, skillsets, and perspectives
- One Public Service leadership with a common purpose, identity, and values
We incorporate leadership science and data-driven practices in leadership development (LD), from how the identification of emerging leaders to the development of senior public service leaders. We work in close partnership with the Civil Service College (CSC), the HR community, and leaders across the Public Service.
What you will be working on :
End-to-end administration of 360 feedback survey exercise, including but not limited to :Setting out an overall plan and timeline for the survey administration
Drafting clear communications to participants, raters and HRSetting up survey system with requisite questionnaires and participant / rater informationMonitoring completion rates and work with agency HR to drive completion ratesAttending to agency HR and participant queriesUsing programming scripts (R and Python) to produce reports and dashboardsOrganising and tracking of follow-up activitiesCollecting and analysing feedback to refine current processesSupport capability development of PSD and CSC officers and HR to enable adoption of data- and science-based LD interventionsOrganise training and engagement sessions for an internal pool of advisors and HRDevelop and refine learning resources for agency HR to leverage the Public Service’s Leadership Competency Framework (LCF) for LDContribute to innovation in LD for more data- and science-based interventions to strengthen leaders at the individual, team and collective levels. This includes :Performing data analytics and presenting the findings via appropriate visualisations
Supporting workstreams that ensure the timely and accurate collection of data, database management, development of systems and dashboards to support decision-makingWhat we are looking for :
(Values)We are looking for self-motivated individuals who value integrity and teamwork and take pride in going the extra mile to provide excellent service.
(Work Experience & Competencies) The ideal candidate should possess the following :Experience in survey administration and familiarity with HR systems preferred
Good time and project management skillsProficiency in R and Python programming would be advantageous(Data Analytics and Insights) The ability to use data and analytics to generate insights for forward planning. This includes gathering data according to requirements, cleaning data to ensure quality and usability, and preparing reports to communicate analyses findings.(Process Management) The ability to understand how different systems, processes and people interact and influence one another, and analyse processes using tools and methodologies (e.g. project management, benchmarking, process mapping, process re-engineering, workflow development), to enhance operations.(Thinking Clearly and Making Sound Judgements) Ability to connect the dots to develop a deeper appreciation of key issues; diagnose problems and identify possible solutions; and make sound and timely decisions.(Working Effectively with Stakeholders) Ability to engage, influence and mobilise stakeholders towards a common purpose. Strong written and verbal communication and presentation skills.(Other Traits) Resourceful, meticulous and detail-orientedSuccessful candidates will be offered a 2-year contract in the first instance.About Public Service Division
The Public Service Division (PSD) stewards a trusted Singapore Public Service for a successful and vibrant Singapore. Our 4 key roles include :
Developing a flourishing and diverse workforce by supporting our public officers\' continual growth of skills and creating meaningful careersDeveloping a forward-looking and inspiring community of leaders who are united, resilient, and anchored in public service values and ethosBuilding future-ready public sector organisations by steering and supporting transformation of our organisations and catalysing innovations for organisations to work more effectivelyDriving good governance, values and excellence to safeguard the integrity and reputation of the Public Service and uphold the trust of citizensWhy Join Us
When you join PSD, you become part of a community that learns together and cares for one another. We look out for your well-being and partner you in your career growth. Being in the business of developing People and driving transformation makes our work deeply Purposeful. What you do will impact our public officers and agencies, and in turn make a difference to Singapore and Singaporeans.
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