Roles & Responsibilities
- Work with doctor and clinic staff to ensure smooth-running of the clinics' daily operations
- Cover all clinic duties.
- Perform front desk duties such as attending to patient's registration, answering phone-calls for appointments and enquiries.
- Managing third party insurance claims, Medisave claims and Medishield claims.
- Support Doctor during consultations and minor procedures, chaperone when required; assist within competency.
- Prepare consultation rooms, check equipment and consumables; uphold cleanliness and infection-prevention standards.
- Dispense medications in accordance with clinic guidelines, policies and procedures.
- Uphold high standard of service quality and patient safety.
- Perform any other duties to be assigned by the doctor.
Job Requirements :
Experienced in Plato is a must. Experience in helping patients in insurance claims.2 years' of relevant working experience as a clinic assistant.Seeking a Chinese-speaking clinic assistant to provide translation support for patients.Excellent customer-service mindset.Able to start work immediatelyWorking location : Mount Elizabeth HospitalClinic Operating hours : Mon - Fri (8.30 am to 5.30 pm) and Sat (8.30 am to 12.30 pm)EA Personnel Name : Tan Jwee Hoon
EA Personnel Registration Number : R1106815
EA Licence No : 10C3060
HR Affiliates; ROC No : 53164100K
Tell employers what skills you have
Medical
Hospitals
Surgery
Inventory
Operations Management
Insurance, Dental
Customer Care
Administration
Dental Care
Patient enquiries
Dental Insurance
Insurance Claims
Administrative Support
Nursing
handling of claims
Case Management
Health Insurance
Insurance policy
Insurance
Group Medical