Restaurant Manager

Job Duties and

Responsibilities : Sales

&Financials

Control labour cost, and monitor operating expenses to

meet budget.

Work towards achieving Sales

targets with the team

Keeping track on the

daily sales collection and ensure it is being bank-in

accordingly

Maintains Sales reports and

tracking, checking on daily closing sales report, record daily

collection.

Strives to increase revenues,

improve service and comes up with the appropriate

suggestions.

Staff

Management

Supervise

staff and team.

Conduct daily staff briefing

and share information.

Coach and motivate the

team to maintain high morale.

Maintians staff

motivation levels

Take an active role in the

day-to-day training and development of the team

Plan weekly duty roster and assign staff for daily

operations.

Check tasks assigned are completed

as per standards.

Maintain high visibility

during service in order to ensure smooth running of operations, and

guest

engagement.

Daily

Operations & Controls

Ensures Standard operating procedures followed

up

Check to confirm daily tasks are

completed

Comply to all (SFA) rules and

regulations pertaining to sanitation and hygiene.

Check all equipment are maintained and in good working

order.

Oversee the smooth running of the

operations to ensuring operation efficiency

Ensure all areas of the restaurant remain clean and free

of clutter.

Coordinate with purchaser for

orderings such as beverages, and-stock.

To

order and maintain stock levels to avoid stock outages.

• Coordinate with Chef on group booking.

Prepare all reports required including but not limited

to :

Part time and OT records, Inventory reports, All other

related reports

Establish a good relationship

between kitchen, and service employees, in order to provide a

pleasant and well-organized working environment.

Follows up on all instructions / direction / initiatives from

the management and cascades down all instructions

professionally.

Customer

Service

Takes a lead

role to ensure service lapses are minimal and follow up on

complaints and service recovery.

Maintain a

constant focus on providing excellent, memorable guest

experiences.

Compiled feedback lists and

follow through

Monitor and report on all

feedback including online channels

Ensure

smooth service flow and handle complaints / feedback and concerns of

guests in professional manner.

Builds

relationships with regular

guest

Skills, and

Attitude : Display

initiative, leadership qualities and ability to motivate

team

Practice sales selling techniques to

increase revenue.

Courteous and

patient

A team player and works well with

people

Mature pleasant personality and can make sound

decisions.

Ability to work in a fast-paced

environment

REQUIREMENT

Candidate must possess at least 5 Year(s) of working

experience in the related field

Preferably

Manager specialized in Food / Beverage / Restaurant Service or

equivalent.

Candidate will act as a

Management for this job

position.

Exciting Benefits Await

You : Special Birthday

Treat : Enjoy a unique dining experience and delightful gifts during

your birthday month (capped at $200).

Performance Rewards : Quarterly incentives and attractive

bonuses.

Well-being Matters : Sumptuous staff

meals and up to $200 annual medical fee claim for confirmed

staff.

Professional Attire On Us : Confirmed

staff receive fully reimbursed uniforms for work

requirements.

Smooth Transitions : Night

transport provided for late-night work or transit.

Career Growth Opportunities : Explore advancement within

our dynamic organization.

Education Support :

Invest in your future with opportunities for further

study.

Additional Perks : Exclusive Employee

Assistance Program, Discounts on Company Products / Services, and

Engaging Team-building Activities.