Senior Counsellor / Social Worker (Educator)

The Senior Counsellor / Social Worker (Educator) is a critical

position that assists the Deputy Director in strategic thinking and

planning of the Academy that is aligned to the SOS Organisational

vision and mission.

To future-proof and move the

SOS Academy towards the Centre of Excellence - the go-to resource

and subject matter expertise in suicide prevention, intervention

and postvention, SOS Academy needs to remain plugged in with the

key / big players involving in the training and equipping of the

Social Services, Community Services and Health

Care.

This position would require the Candidate

to have skillsets in strategic thinking, planning, partnership and

engagement, courseware development, course management, trainee

management, trainer management, training quality assurance,

learning and development. He / she would be managing Executive level

staff, and thus having managerial skills is

important.

Candidates should possess formal

qualifications and professional experience in counselling or social

work, with a strong foundation in clinical practice. It would be a

strong advantage if the candidate also brings in subject matter

expertise, and practical experience of professional development in

an organisation, mental health, crisis management and / or

suicide.

Duties and

Responsibilities : Curriculum

Development & Enhancement

Design, review, and update training materials on

programmes offered by SOS, for both in-house and external (suicide

prevention, crisis response, counselling and mental health

awareness)

Develop interactive and engaging

learning experiences, including case studies, simulations, and

role-playing exercises to facilitate transfer of

learning

Work closely with subject matter

experts, psychologists, and trainers to design and develop

curricular training materials and assessment tools for various

learning

programmes

Quality

Assurance & Compliance

Ensure all training content meets organisation policies,

ethical guidelines, accreditation requirements, and industry best

practices

Monitor and evaluate training

effectiveness through feedback, assessments, and post-training

evaluations

Implement improvements based on

data-driven insights to enhance learner engagement and

outcomes

Oversee Adult Educator development

and performance to ensure quality training

delivery

Training

Delivery & Facilitation, Assessment and Learner

Support

Conduct

in-person, online, and hybrid training sessions tailored to diverse

learner groups

Use interactive teaching

methods, including case studies, role-playing, and group

discussions, to enhance learning.

Adapt

training delivery based on participant needs and learning

styles

Conduct assessments (written or role

play) for WSQ courses, SSG-funded or AIC-funded

courses

Stakeholder

Engagement

Collaborate

with the Business Development and Communication teams in SOS to

promote training programmes to key audiences

Lead the strategic expansion of training programmes by

proactively assessing emerging skill gaps, sector developments, and

future workforce demands

Collaborate with

Business Development to curate training or partnership proposals

and materials for collaborations with government agencies, social

service agencies, and corporate organisations.

Work closely with trainers, mental health professionals,

and advocacy groups to strengthen course offerings. Support

partnerships with universities, mental health organisations, and

community groups to expand training

reach.

Staff /

Volunteers Learning & Development

Strategy

Work closely with HR and

Volunteer Management to :

Lead the

development and implementation of a structured staff / volunteer

learning and development framework, ensuring continuous

professional growth.

Conduct training needs

analysis (TNA) to assess competency gaps and develop tailored

programs for different levels of employees.

Implement a competency-based learning model that

integrates technical skills, core skills, emotional resilience, and

leadership

skills.

Others

As recommended by Deputy Director - potential involvement

in projects that increases or enhances Organisational missions and

impact

Relevant

Experience : Degree in

Psychology, Social Work, Counselling, Education, Public Health

etc

• ACLP

DDDLP OR other

relevant certification in courseware design and

development

3+ years of experience in

curriculum development, instructional design, or adult education,

preferably in the mental health or social services

sector

Experience in suicide work, mental

health or social service

related

Behaviour

Traits & Attitude :

Knowledge of instructional design principles and

e-learning methodologies.

Excellent writing,

communication, and project management skills.

Passionate about mental health advocacy and suicide

prevention efforts.

Knowledge of training

grants, workforce development initiatives, or L&D trends is an

advantage

Strong understanding of suicide

prevention strategies, crisis intervention, and mental health

frameworks.