About the Role :
Glean is seeking a talented AI Outcomes Manager to join our rapidly expanding team. The AI Outcomes Manager will play a crucial role in transforming how every department works, with the power of Glean. They will work closely with executives and end users, combining business acumen, product sense, and prompting skills to help them transform into an AI-native enterprise.
You will :
- Engage with executive sponsors and provide strategic reviews and consult customers on developing and executing on their AI roadmap
- Deeply comprehend Glean's suite of products, ensuring the ability to best help customers get the most out of the Glean platform
- Conduct use case discovery workshops and turn those use cases into tangible outcomes
- Collaborate internally with Product and R&D to help shape Glean’s product roadmap based on the voice of our users
- Proactively identify opportunities to expand Glean’s deployment and enhance customer engagement
About you :
2+ years of professional experienceHungry, curious, and consultative mindsetStrong problem-solving skills with the ability to adapt to different users and scenariosProven understanding and ability to write complex promptsAbility to understand various user types and convey a sense of the most valuable applications of AI in diverse job functionsExcellent communication skills to effectively interact with multiple stakeholder groupsProduct sense and ability to drive a product’s full potential capabilitiesGood to have :
Customer presence : ability to work with any level from individual contributors to CEOsPrior experience in consultative roles, solutions engineering, support, or product managementLocation :
This role is remote#J-18808-Ljbffr