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Sales Executive

Sales Executive

PASONA SINGAPORE PTE. LTD.Singapore, SG.01, Singapore
18 days ago
Job description

Roles & Responsibilities

Position : Sales Executive (Freight Forwarding / Logistics) (Job ID :

  • Redhill
  • Hybrid work arrangement
  • Basic + AWS

Job Description :

  • Oversee the day-to-day management of all customer service operations, ensuring timely and efficient handling of client requests, feedback, and service issues.
  • Attend to inbound inquiries, service requests, and feedback received via phone, email, or in person, providing accurate and professional support.
  • Work closely with the overseas relocation and logistics teams to ensure seamless coordination and uphold high service standards.
  • Conduct business development (BD) activities to identify new business opportunities, approach potential clients, and expand the company's customer base.
  • Visit clients' sites regularly to maintain strong working relationships, understand their requirements, and coordinate operational staff to ensure smooth on-site execution.
  • Build and maintain positive long-term client relationships, proactively addressing their needs and offering effective solutions.
  • Assist in preparing quotations, proposals, and service agreements in support of sales and business growth efforts.
  • Monitor service performance and collaborate with internal departments to promptly resolve any operational or service issues.
  • Prepare regular reports on customer service activities, client feedback, and performance metrics.
  • Ensure adherence to company policies, service quality standards, and regulatory requirements at all times.
  • Job Requirements :

  • Diploma / Degree, preferably with discipline in Logistics or Supply Chain Management.
  • Preferably having 2 to 3 years and above in sales experience in relocation services and / or logistics.
  • Candidate must have prior "hunter" sales experience.
  • Candidate must have an excellent sales track record, strong communication and negotiation skills.
  • Candidate must have a pleasant demeanour and a positive attitude.
  • Able to work with all levels of people with diverse cultures / backgrounds.
  • Possess an outgoing and affable personality.
  • A team player.
  • Japanese Speaking skill is required to liaise with Japanese clients directly.
  • We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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    Thank you for your cooperation.

    Tan Katrina Therese Yap

    EA Registration No : R

    Pasona Singapore Pte Ltd

    1 FINLAYSON GREEN #09-02 SINGAPORE

    URL :

    EA License No : 90C4069

    Tell employers what skills you have

    Negotiation

    B2C

    Sales

    Customer Service Operations

    B2B Sales

    B2B

    Freight

    Supply Chain Management

    Team Player

    Regulatory Requirements

    Customer Service

    Business Development

    Japanese

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    Sales Executive • Singapore, SG.01, Singapore

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