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[T24-01] Technical Writer for SGTS - D14 Geylang, Eunos, SG

[T24-01] Technical Writer for SGTS - D14 Geylang, Eunos, SG

WEBSPARKS PTE. LTD.D14 Geylang, Eunos, SG
11 days ago
Job description

Roles & Responsibilities

[12 months contract, Renewable]

The Role

  • We are looking for tech developer, user or enthusiast who can create high quality documentation and content to drive seamless adoption of SGTS with an immediate focus on products related to CI / CD (SHIP-HATS) Containers (Container Stack) and Monitoring (StackOps).
  • Develop documentation including product guides, demos, tutorials, code starter kits, design specifications, technical blogs that meets organisational needs and standards.
  • Digest and summarise complex technical concepts into easily understandable conceptual, how-to and reference guides without losing accuracy.
  • Work with product managers, designers, and development team in driving content strategy to improve product onboarding and adoption.
  • Lead pilots to evaluate content formats, types and medium to build content cadence recommendation for Product Managers
  • Be open to receiving feedback and agile in incorporating them.
  • Lead and deliver content consistency and timely content refresh.
  • Research and stay abreast with industry trends and bring in content best practices from leading tech players.

Career growth opportunities include evolving as a

  • Tech advocate in the industry closely engaging with local and international developer communities.
  • Product Manager driving the end-to-end lifecycle of a gamut of products within SGTS.

    • Requirements

  • Degree or Diploma in Computer Science / Engineering, Information Technology, Communications, or other related disciplines.
  • Min 4 years of relevant experience in writing for a developer and technical audience.
  • Experience in documenting cloud-based products or familiarity with cloud technologies and concepts.
  • Excellent writing and communication skills; with a keen eye for detail.
  • Familiarity with a well-known style guide.

    • Preferred

  • Background in Computer Science / Engineering, IT or Software Development will be highly preferred.
  • Able to walk through different workflow to verify and streamline the process.
  • Graphics or design, video creation experience will be valuable.

    • Do share :

  • Any creative streak, personal blogs or published articles, GitHub repo
  • The product documentation that you love the most and why?

    • Tell employers what skills you have

    Content Strategy

    Agile

    Information Technology

    Advocate

    Writing

    Work With Product Managers

    Communication Skills

    Cadence

    Graphics

    Github

    Software Development

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    Technical Writer • D14 Geylang, Eunos, SG