Patient Transfer Porter / Senior Patient Transfer Porter (Singapore General Hospital Hospital)

Roles & Responsibilities

Job Description

• Deliver high-quality portering services within the hospital.
• Safely and professionally transport patients, medical records, specimens, equipment, medications, and blood products to and from wards, clinics, departments, and external centres.
• Lead and supervise a team of porters, ensuring proper grooming, motivation, discipline, and ongoing training.
• Regularly engage with users to gather feedback and communicate concerns to supervisors for follow-up.
• Respond promptly to internal and external enquiries, providing accurate information or assistance as needed.
• Manage incoming requests via hotline and e-porter system, assigning tasks accordingly.
• Ensure all equipment and mobile devices are well-maintained and promptly report any malfunctions.
• Prepare and maintain staff rosters, attendance records, and required reports.
• Collect and verify medical certificates, leave applications, and other related documents before submission.
• Maintain cleanliness and tidiness of the workplace and shared work areas.
• Monitor health, safety, and environmental practices; report incidents immediately, conduct investigations, and draft incident reports as required.
• Respond to hospital or civil emergency activations (e.g. call tree, decontamination stations, Kingfisher activation) during and outside of working hours as needed.

Job Requirement

• Physically fit and able to push wheelchairs, stretchers, and lift with assistance
• Willing to work shifts, weekends, and public holidays
• Able to follow instructions and hospital protocols accurately
• Good teamwork and communication skills
• Basic understanding of hygiene and safety standards
• Compassionate, patient, and service-oriented personality
• 5/6 working days/ 3 shift available

Ability to communicate & read in basic English (additional languages are a plus too) as task duties will be allocate & convey through smart phones

Tell employers what skills you have

Coaching
Communication
Tech Savy
Mobile Devices
front line customer service
Customer Service
Customer Service Excellence
Medical Records
Able to Work under Pressure
Customer Services