Talent.com
No longer accepting applications
THE SOURCING KING PTE. LTD. - Sales Executive (Furniture Sales)

THE SOURCING KING PTE. LTD. - Sales Executive (Furniture Sales)

THE SOURCING KING PTE. LTD.D12 Balestier, Serangoon, Toa Payoh, SG
11 days ago
Job description

Roles & Responsibilities

High Basic + Attractive Uncapped Commissions + Monthly Incentives

14 Days Annual Leave + 6 Off Days a Month

Watch us @thekurater on Facebook, Instagram, Tiktok and Youtube for more information about us!

Core Objective

The primary goal is to guide customers through the entire purchasing journey—from initial inquiry to post-delivery satisfaction—helping them find products that meet their needs, style, and budget, thereby driving revenue and building long-term customer loyalty for the Company.

Key Responsibilities & Daily Duties

1. Customer Service, Sales & Digital Engagement

  • Omni-Channel Engagement : Warmly welcome customers in the showroom and promptly respond to inquiries received via email, phone, and social media messages (e.g., Facebook, Instagram, Tiktok).
  • Needs Assessment : Ask probing questions to understand the customer's project, style preferences, space constraints, and budget.
  • Product Demonstrations : Walk customers through the showroom or provide virtual tours via video call, highlighting key features and benefits.

Solution Selling & Proposal Management : Recommend products that provide a complete solution. This includes :

  • Discussing Proposals : Creating and presenting detailed proposals or quotes for customers. This involves walking them through itemized costs, customizations, delivery fees, and timelines.
  • Working with Design Team : Coordinating all key information and work with Design team to come up with proposals
  • Revising Proposals : Adjusting proposals based on customer feedback, budget changes, or product availability.
  • Overcoming Objections : Address customer concerns professionally and knowledgeably.
  • 2. Product, Process & After-Sales Knowledge

  • Mastering the Inventory : Maintain in-depth knowledge of all product lines, including materials, construction, and brands.
  • Quoting and Pricing : Create accurate and detailed proposals and process orders through the system.
  • Comprehensive After-Sales Service : Serve as the primary point of contact for customers after the sale to ensure a seamless experience. This critical duty involves :

  • Order Tracking : Proactively monitoring order status and providing updates to the customer.
  • Problem Resolution : Taking ownership of any post-purchase issues, such as delivery delays, damaged items, or missing parts. This includes coordinating with the warehouse, delivery team, and manufacturers to find a swift and satisfactory solution (e.g., scheduling replacements, organizing repairs, or processing partial refunds).
  • Returns & Exchanges : Managing the return and exchange process according to store policy, ensuring the customer feels supported even if they are not fully satisfied.
  • 3. Floor, Inventory & Digital Presence Management

  • Showroom Maintenance : Ensure the sales floor is clean and well-merchandised.
  • Stock Awareness : Monitor inventory levels.
  • Social Media Interaction : Beyond responding to direct messages, may be asked to contribute by posting content or answering questions publicly on the store's social media pages to engage the community.
  • 4. Team & Business Development

  • Collaboration : Work with team members and managers to achieve store sales goals.
  • Client Relationship Management (CRM) : Meticulously log all customer interactions, including calls, emails, social media messages, and after-sales issues, to build a long-term clientele.
  • Meeting Sales Targets : Be accountable for individual and store-wide sales targets.
  • Essential Skills & Qualities

  • Exceptional Multi-Channel Communication : Clear and professional communication in person, on the phone, and in writing (for emails and social media messages) .
  • Active Listening & Empathy : Crucial for understanding customer needs in-person and for resolving potentially frustrated customers during after-sales queries .
  • Customer-Centric & Problem-Solving Mindset : A genuine desire to help and the tenacity to see after-sales problems through to a resolution .
  • Persuasion & Negotiation : Important during the proposal discussion stage to close the sale.
  • Detail-Oriented : Essential for creating accurate proposals and managing complex after-sales issues .
  • Tech Savviness : Comfort with POS systems, CRM software, and social media platforms .
  • Resilience and Patience : The ability to handle difficult situations, especially when managing customer complaints post-purchase.
  • Tell employers what skills you have

    Negotiation

    CRM

    Aftersales

    Social Media

    Customer Loyalty

    Inventory

    Relationship Management

    Purchasing

    Mastering

    Virtual Tours

    Solution Selling

    Writing

    Customer Service

    Business Development

    Pricing

    Create a job alert for this search

    The Sourcing Pte Ltd • D12 Balestier, Serangoon, Toa Payoh, SG

    Related jobs
    • Promoted
    • New!
    Sales Associate / Retail Executive

    Sales Associate / Retail Executive

    YONG KANG TCM CLINIC PTE. LTD.Islandwide, SG
    Join Our Wellness Community – Shop Kang 康坊 @ Bukit Timah Plaza.We’re looking for a passionate Sales Associate to join our flagship boutique where retail meets live commerce.Engage customers & s...Show moreLast updated: 15 hours ago
    • Promoted
    Sales Executive - VEGATRON PTE. LTD.

    Sales Executive - VEGATRON PTE. LTD.

    VEGATRON PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG
    We are looking for a driven Sales Professional to grow and manage key customer accounts for the company.You’ll be responsible for finding new clients, maintaining strong relationships with existing...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    WECRUIT PTE. LTD. - Sales Manager / Sales Executive - WCAN

    WECRUIT PTE. LTD. - Sales Manager / Sales Executive - WCAN

    WECRUIT PTE. LTD.Islandwide, SG
    Develop compelling proposals, tenders, and presentations to win key accounts.Source and secure new clients in Marketing, Events, Galleries & Exhibitions, Museums, and Retail sectors.Create inte...Show moreLast updated: 8 hours ago
    • Promoted
    Sales Executive

    Sales Executive

    MIGE FURNITURE SINGAPORE PTE. LTD.Islandwide, SG
    Develop and implement a sales plan for the office furniture market in the Singapore region to meet the company’s annual, quarterly, and monthly sales performance targets and ensure steady sales and...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Sales Executive(Liquor & Lifestyle Division)

    Sales Executive(Liquor & Lifestyle Division)

    DIGITAL COLLECTION TRADING PTE. LTD.Singapore, SG
    Singapore-based cross-border liquor and lifestyle company.Chinese spirits and Asian lifestyle products.Develop and maintain strong relationships with F&B outlets, bars, restaurants, and distrib...Show moreLast updated: 8 hours ago
    • Promoted
    Sales Executive (Curtains & Blinds)

    Sales Executive (Curtains & Blinds)

    JIA LE CURTAINS AND BLINDS PTE. LTD.D19 Serangoon Garden, Hougang, Sengkang, Punggol, SG
    About Jia Le Curtains and Blinds.Jia Le Curtains and Blinds Pte Ltd.Known for our excellent craftsmanship and customer service, we’re growing fast — and we’re looking for enthusiastic.If you enjoy ...Show moreLast updated: 4 days ago
    • Promoted
    Sales Executive

    Sales Executive

    B.S. Engineering CoSingapore, Singapore
    ENGINEERING CO PTE LTD is hiring a Full time Sales Executive role in Bukit Batok, Singapore.Apply now to be part of our team. Requirements for this role : - Looking for candidates available to work : -...Show moreLast updated: 1 day ago
    • Promoted
    Overseas Sales Executive

    Overseas Sales Executive

    JointHire Singapore Pte LtdSingapore, SG.01, Singapore
    Established in 1978, our client specializing in mother and baby care products for the ASEAN, Oceania, Middle East, India, and Africa markets. They emphasize product safety, comfort, and innovation, ...Show moreLast updated: 17 days ago
    • Promoted
    Sales Executive

    Sales Executive

    JointHire Singapore Pte LtdSingapore, SG.01, Singapore
    Our client is a US distribution and customer support subsidiary of popular exercise and hobby equipment and accessories.Their products also make and sell such goods as cases, clothing, camping equi...Show moreLast updated: 17 days ago
    • Promoted
    Retail Sales Executive (Furniture & Beddings)

    Retail Sales Executive (Furniture & Beddings)

    GAIN CITY BEST-ELECTRIC PTE LTDD25 Kranji, Woodgrove, Woodlands, SG
    At Gain City, we deliver expertise and quality solutions in air-conditioning, home appliances and consumer electronics.Established in 1981, Gain City is a trusted household name in Singapore.We tak...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Executive (Showroom|Furniture)

    Sales Executive (Showroom|Furniture)

    RECRUIT LYNC PTE. LTD.D16 Upper East Coast, Bedok, Eastwood, Kew Drive, SG
    Basic up to $4,000 + Commission.Attend to walk-in customers at the showroom and provide product consultation.Build and maintain strong customer relationships to drive sales.Prepare sales quotations...Show moreLast updated: 8 days ago
    • Promoted
    B2B Sales Executive

    B2B Sales Executive

    JointHire Singapore Pte LtdSingapore, SG.01, Singapore
    Our client is a US distribution and customer support subsidiary of popular exercise and hobby equipment and accessories.Their products also make and sell such goods as cases, clothing, camping equi...Show moreLast updated: 6 days ago
    Sales Manager (Furniture / Contract Sales)

    Sales Manager (Furniture / Contract Sales)

    Talent Trader GroupSingapore, Singapore, SG
    Quick Apply
    Develop and implement sales strategies to achieve sales targets in the furniture / contract sales industry.Identify and target potential clients in the furniture / contract sales sector to expand the c...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Development Executive | Up to $3K + Commission | 5 Days | Marymount - 0310

    Sales Development Executive | Up to $3K + Commission | 5 Days | Marymount - 0310

    THE SUPREME HR ADVISORY PTE. LTD.Islandwide, SG
    Working location : Nearest MRT Marymount Station Exit B.Salary : $3000 + Commission rate [To be discussed during interview]. Minimum working experience of at least 2 years, preferably in the film / bro...Show moreLast updated: 10 days ago
    • Promoted
    Sales Executive (Furniture Sales)

    Sales Executive (Furniture Sales)

    THE SOURCING KING PTE. LTD.D12 Balestier, Serangoon, Toa Payoh, SG
    High Basic + Attractive Uncapped Commissions + Monthly Incentives.Days Annual Leave + 6 Off Days a Month.Watch us @thekurater on Facebook, Instagram, Tiktok and Youtube for more information about u...Show moreLast updated: 11 days ago
    • Promoted
    Sales Executive (Hunter sales)

    Sales Executive (Hunter sales)

    WECRUIT PTE. LTD.Islandwide, SG
    Manage and maintain relationships with existing clients, while developing and acquiring new accounts.Coordinate with suppliers and clients to ensure smooth operations. Prepare quotations, tenders, p...Show moreLast updated: 7 days ago
    • Promoted
    Indoor Sales Executive | up to $3500 | Bedok

    Indoor Sales Executive | up to $3500 | Bedok

    MANPOWER ACCESS PTE. LTD.Bedok, East, Singapore Country, Singapore
    Respond promptly to new inquiries via phone, email, or social media and convert them into confirmed bookings.Prepare and present tailored catering proposals and quotations based on client needs and...Show moreLast updated: 12 days ago
    • Promoted
    • New!
    Sales Associate / Retail Executive

    Sales Associate / Retail Executive

    REFRESH GROUP PTE. LTD.Islandwide, SG
    Join Our Wellness Community – Shop Kang 康坊 @ Bukit Timah Plaza.We’re looking for a passionate Sales Associate to join our flagship boutique where retail meets live commerce.Engage customers & s...Show moreLast updated: 15 hours ago