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Operations Coordinator (Freight Forwarding)

Operations Coordinator (Freight Forwarding)

PEOPLE PROFILERS PTE. LTD.Islandwide, SG
6 days ago
Job description

Roles & Responsibilities

Industry : Freight Forwarding / Logistics

MNC Environment

Permanent role (AWS Guaranteed + Variable Bonus)

Responsibilities :

Day to day Operations :

  • First point of contact for customers, carriers, suppliers and other supply chain stakeholders during day-to-day business
  • Handle customer’s orders including related documentation, and transport booking with carriers according to specified routing and service level
  • Monitor transport execution to ensure adherence of all supply chain stakeholders to established work standards and work instructions

Request and Incident Management :

  • Handling of customer requests and supply chain incidents / disruptions
  • Inform / Highlight issues to supervisors and relevant supply chain stakeholders in a timely manner as they arise

    • Visibility and Event Management :

  • Ensure tracking event updates (milestones) are provided on time and correctly by suppliers and carriers
  • Follow up on missing events and investigate data inconsistencies

    • Support reporting and performance measurement :

  • Provide input to Supervisors in the preparation of reporting, monthly reviews and quarterly business reviews
  • Support analysis of standard KPIs and reports and identify / suggest areas for improvement

    • Supplier Management :

  • Support the on-boarding of new suppliers to ensure successful origin global order, event and SOP compliance.

    • Process Governance :

  • Act in accordance with all relevant SOP, Work Instructions and job specific procedures
  • Support implementation of changes to processes or policies as determined by the process owners

    • Requirements :

  • Qualification in Logistics, 3PL, Transportation or Supply Chain Management, related field or comparable work experience
  • Minimum 1 year of working experience
  • Strong computer skills and good working knowledge of Microsoft Office
  • General understanding of Supply Chain Management concepts and logistics processes
  • Ability to work under pressure in a fast-paced environment
  • Highly dependable and reliable in ensuring priorities are met effectively, good time management skills
  • Customer service oriented

    • Job ID : L8V84W4R

    All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

    Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

    We regret that only shortlisted candidates will be notified

    People Profilers Pte Ltd

    20 Cecil Street, #08-09 PLUS Building Singapore 049705

  • 65 6950 9747

    • EA Licence Number : 02C4944

    Registration Number : R1100011

    EA Personnel : Carlo Antonio Dela Cruz

    People Profilers Pte Ltd (“People Profilers”) has entered into a Partnership Recruitment Collaboration with Employment and Employability Institute Pte Ltd (“e2i”), to extend the support of hiring beyond e2i’s resources to broaden the reach of jobseekers.

    This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

    e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to People Profilers’s PDPA and e2i’s PDPA ( https : / / www.e2i.com.sg / pdpa / ).

    Tell employers what skills you have

    Customer Service Oriented

    Cecil

    Microsoft Office

    Microsoft Excel

    3PL

    Supply Chain

    Routing

    Service Level

    Event Management

    Freight

    Transportation

    Supply Chain Management

    Shipping

    Incident Management

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    Operation Coordinator • Islandwide, SG