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Concierge - SECURITY & RISK SOLUTIONS PTE. LTD.

Concierge - SECURITY & RISK SOLUTIONS PTE. LTD.

SECURITY & RISK SOLUTIONS PTE. LTD.Islandwide, SG
2 days ago
Job description

Roles & Responsibilities

Client Interaction :

  • Greet customers as they enter the Client’s premises in a friendly and professional manner.
  • Engage with customers to understand their needs and inquiries.
  • Provide information on products, services, and promotions.
  • Direct customers to the appropriate specialists or service areas based on their requirements.

Customer Service :

  • Ensure high-quality customer service standards are maintained at all times.
  • Handle customers complaints or concerns promptly and effectively, escalating when necessary.
  • Assist customers with basic transactions inquiries.
  • Administrative Support :

  • Assist in administrative tasks such as data entry, filing, and document preparation.
  • Maintain cleanliness and organization of the lobby area.
  • Support other staff as needed with tasks such as scheduling appointments or preparing materials for client meetings.
  • Security and Compliance :

  • Adhere to procedures to ensure the safety of customers, staff, and assets.
  • Maintain confidentiality of customer information and adhere to all privacy regulations.
  • Follow compliance guidelines and procedures set forth by regulatory authorities and the Client.
  • Tell employers what skills you have

    Microsoft Office

    Concierge Services

    Interpersonal Skills

    Customer Information

    Property

    Data Entry

    Compliance

    Administrative Support

    Wellbeing

    Customer Service

    Scheduling

    Hospitality

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    Security Pte Ltd • Islandwide, SG

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