Roles & Responsibilities
Counter Reception
- Attends to all patients’ enquiries for appointments and / or walk-in treatment;
- Patient registration; Discharges patients by dispensing medications (or as required), collecting payments accurately, issuing of MC and / or receipts and scheduling patient for subsequent appointments;
- Drafts claims for CHAS treatments;
- Submits insurance dental claims whenever required;
- Records and files documents in accordance with the clinic’s Standard Operation Procedures (SOPs);
- Keys in sales of dental products in Clinic Management software; Sends, tracks and receives laboratory cases;
- Calls patients to remind them of their subsequent appointment with the clinic whenever required;
- Ensures accurate translation of doctors’ schedule into the Clinic Management software; and
- Maintains the cleanliness and neatness of the clinic.
Tell employers what skills you have
Ability to Multitask
Treatment
Team Spirit
Translation
Good Communication Skills
Cashiering
Team Player
Patient Registration
Customer Service
Disposition
Scheduling
Able To Work Independently
Hospitality
Customer Service Experience