Paiza Executive Host

Summary of Job

Responsibilities

Responsible

for assisting Paiza guests during their visit to Marina Bay Sands

(MBS).

Job

Responsibilities

Provide excellent and delightful service to all Paiza

guests and assist them with their needs and requests.

Meet and Greet guests at the checkpoints and assist with

arrival and departure arrangements - i.e. Hotel Room, Luggage,

Transportation, etc.

Manage the Paiza

Membership counters and assist with Paiza Membership

enrollment.

Assist guests with Paiza Programs

opening and settlement.

Prepare and ensure

proper set-up of private gaming salons for Paiza guests.

• Assist with Special Events and Promotions.
• Conduct MBS Casino tours for Paiza guests.

Work closely with stakeholders (such as Sales,

Transportation, Front Office, Cage, Table Games, etc.) on guests'

requests and feedback, and ensure that excellent guest satisfaction

is achieved.

Ensure compliance to the

organization's guidelines and regulations when carrying out work

duties.

Perform all other adhoc duties as and

when

required.

JOB

REQUIREMENTS

Education &

Certification

Minimum

'N' levels, 'O' levels, 'A' levels or Diploma

holders

Experience

Prior experience in a Hospitality or Customer Service

role

preferred.

Competencies

Customer-focused, excellent team player and possess good

problem-solving skills.

Proficient in

Microsoft Windows, Word and Excel.

Able to

work on rotating shifts, public holidays and

weekends.

You agree that

it is a condition of employment that you adhere to and abide by all

rules, regulations, policies and procedures including without

limitation the rules of conduct of the Company.