Summary of Job
Responsibilities
Responsible
for assisting Paiza guests during their visit to Marina Bay Sands
(MBS).
Job
Responsibilities
Provide excellent and delightful service to all Paiza
guests and assist them with their needs and requests.
Meet and Greet guests at the checkpoints and assist with
arrival and departure arrangements - i.e. Hotel Room, Luggage,
Transportation, etc.
Manage the Paiza
Membership counters and assist with Paiza Membership
enrollment.
Assist guests with Paiza Programs
opening and settlement.
Prepare and ensure
proper set-up of private gaming salons for Paiza guests.
Work closely with stakeholders (such as Sales,
Transportation, Front Office, Cage, Table Games, etc.) on guests'
requests and feedback, and ensure that excellent guest satisfaction
is achieved.
Ensure compliance to the
organization's guidelines and regulations when carrying out work
duties.
Perform all other adhoc duties as and
when
required.
JOB
REQUIREMENTS
Education &
Certification
Minimum
'N' levels, 'O' levels, 'A' levels or Diploma
holders
Experience
Prior experience in a Hospitality or Customer Service
role
preferred.
Competencies
Customer-focused, excellent team player and possess good
problem-solving skills.
Proficient in
Microsoft Windows, Word and Excel.
Able to
work on rotating shifts, public holidays and
weekends.
You agree that
it is a condition of employment that you adhere to and abide by all
rules, regulations, policies and procedures including without
limitation the rules of conduct of the Company.
Executive • Singapore