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After-Sales Service Engineer - Islandwide, SG
RMA CONSULTANTS PTE LTDIslandwide, SG10 days ago
Job descriptionBachelor's degree, graduated from practical colleges; major in Mechatronics / Electrical Engineering and Automation or related fields. Fluent in both Chinese and English communication.Proficiency in Chinese is preferred to liaise and interact Chinese speaking clients and customers. Possess solid professional knowledge in electrical circuits, industrial power supply systems, power equipment principles, and understand electrical safety standards and regulations. Ability to work independently, with relevant work experience in after-sales service, technical support, or on-site debugging. Possess abilities in troubleshooting, installation and deployment, maintenance, and customer training. Excellent cross-cultural communication and customer service awareness, able to clearly understand and express customer demands, promote problem solving, and maintain good customer relationships. Senior Engineers Experienced Engineers Outstanding Fresh Graduates
Roles & Responsibilities
JOB SCOPE
- Provide on-site installation guidance, debugging, and maintenance for customers.
- Respond quickly to customer needs, providing technical fault diagnosis, troubleshooting, and solutions.
- Conduct regular inspections of customer equipment to ensure stable product operation.
- Assist customers with product usage training to enhance customer satisfaction.
- Collaborate closely with sales and product teams to feedback market and customer needs.
- Write after-sales service reports and comply with the company's standardized after-sales service process system.
SKILL REQUIREMENTS
We Welcome :
If you are keen to know more about this role, please email Alicia at boya@rmagroup.com.sg and send your resume in MS Word format. Note that only shortlisted candidates will be contacted.
BOYA (EA Regn No : R25158489)
RMA Consultants Pte Ltd (EA Licence No : 93C4403)
Tell employers what skills you have
Troubleshooting
Aftersales
Ability To Work Independently
Customer Relationships
Problem Solving
Electrical
MS Word
Automotive Industry
Customer Satisfaction
Electrical Safety
Customer Service
Debugging
Commissioning
People Management
Technical Support
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Islandwide Sg Engineer • Islandwide, SG
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