Roles & Responsibilities
- Manage service point operations assigned
- Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems
Work with other department managers to ensure a positive experience for patients along the continuum of care
Ensuring facilities are patient friendly and safePartner the department managers (Ops & Admin) in achieving customer satisfaction targetsResponsible for devising innovative services to continually improve service levels and delight customersResponsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out business plans in conjunction with clinical chiefs to ensure that goals are reachedManage business through annual financial budgeting and regular reviews with clinical heads, and development of new businessManage a group of non-nursing staff providing services in service points.Conduct appraisals for non-nursing staffEnsure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problemsParticipate in committees and other tasks as assignedJob rotations to other operational areas after 3 yearsRequirements :
Min Degree in any coursesat least 2 to 3 years of healthcare operation experienceUp to $5K
Healthcare industry
Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg
Consultant : Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)
Tell employers what skills you have
Healthcare Industry
Management Skills
Cooperation
Administration
Compliance
Pressure
Team Management
Corrective Maintenance
Nursing
Operational Risk
Regulatory Requirements
Catering
Incident Management