Lead Business Analyst

What happens when you have fascinating clients with challenging problems on the one hand and passionate software developers looking to build future‐focused solutions on the other? This in‐between is where Business Analysts reside, acting as a bridge between the client and team. You will establish the outcomes software must achieve, assess how it will be used, and then generate bold ideas with our developers to create custom applications. You will work with clients across a variety of sectors and ensure the business‐critical software solutions we develop deliver real business value every time.

Due to the project requirement, candidates must be Singaporean citizens or already hold Singaporean Permanent Residency (PR) at the time of application.

Job Responsibilities

Understand a client's business problems to build, maintain, and evolve product roadmaps that generate impactful solutions.

Assure effective collaboration between Thoughtworks and the client's teams, encouraging open communication and advocating for shared outcomes.

Assess the as‐is situation and collaborate with clients to create artifacts (personas, epics, stories, etc.) to maximize value.

Facilitate analysis workshops through "innovation games" with senior client stakeholders to outline business vision, objective, product roadmap and a project release plan.

Help companies from a variety of industries achieve true, differentiating outcomes and engage with and influence senior business stakeholders on the client side.

Act as the liaison between the client and your internal team—comprised of SMEs, C‐suite executives, developers, quality analysts, tech architects, UX designers, project managers, etc.—to manage the product backlog and keep an eye on software delivery, sometimes wearing the hat of the Iteration Manager / Scrum Master.

Work in agile teams that facilitate organizational transformations for medium‐ and large‐scale businesses.

Be involved in the Analyst community to share knowledge, mentor and evangelize Agile, Lean, and Continuous Development analysis best practices.

Job Qualifications

Technical Skills

Track record of delivering impactful software, ideally on a collaborative delivery team.

Attention to detail, a practical approach to day‐to‐day story writing and delivery, and the ability to draw a direct line from an overarching client strategy to team outcomes.

Enjoy unearthing root causes of client pain points, validating business opportunities or problems, and partnering to deliver solutions.

Well versed with Agile, Lean and Continuous Delivery methodologies and a passion for mentoring others.

Experience modeling business processes using a variety of tools and techniques to facilitate requirement elicitation sessions.

Design and facilitate workshops with business stakeholders to outline vision, objectives, product roadmap and release plans.

Well‐versed with tech trends and able to relate them to real‐world business challenges at a program or project level.

Professional Skills

Coach, lead teams and advocate for sharing knowledge with others.

Prioritize effectively, obtain stakeholder buy‐in and resolve conflicts as they arise.

Remain resilient and flexible in ambiguous situations while solving problems from both technical and business perspectives.

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