Senior Asst Director / Asst Director, Experiential Fundraising National Council of Social Servi[...]

What the role is :

This role reports to the Deputy Director and Director of Philanthropic Partnership and Engagement and shares collective responsibility to develop the team’s strategy and vision. The head of the experiential fund-raising team will lead a dedicated team to provide the vision, leadership, event management and fund-raising strategies which will enable the team to achieve its fund-raising targets. The primary role is to oversee the implementation and evaluation of Community Chest’s signature events and key engagement initiatives, and develop innovative fund-raising strategies and events. The individual may be assigned to lead workgroups that contribute to the Group’s goals and objectives. The workgroups may include the planning and implementing of appreciation and engagement platforms / activities for Community Chest’s donors, partners and prospects. Examples of engagement platforms / activities may include small group luncheons and closed-door sessions with key stakeholders.

What you will be working on :

1. Manage and assign team members to perform philanthropic partnership and engagement functions to achieve fundraising targets through the organisation of events and engagement activities. Provide guidance to the team in conceptualising and implementing events and initiatives to engage and enhance donors’ and stakeholders’ experience and stewardship.

2. Leverage events and activities in events to deliver a positive experience to donors, partners and participants to grow giving for the social service sector through Community Chest.

3. Manage internal and external stakeholders to achieve the objectives of the events and engagement activities; as well as to strengthen the engagement and relationship with stakeholders with regular contact / communication, follow-up and strong account servicing.

4. Strategise and acquire potential new donors with innovative fund-raising strategies and events.

5. Lead the implementation of assigned signature events and engagement platforms / activities, including providing Secretariart support to relevant Committee(s), actively keeping expense down through seeking of sponsorship / discounts (while complying with procurement procedures) and driving donations with philanthropic partnership and engagement teams.

6. Propose new and creative fund-raising strategies and approaches.

7. Manage, measure and be accountable for the annual KPIs set.

8. Pre-empt, manage the team’s operational challenges and devise solutions.

9. Pre-empt, manage the team’s human resource challenges and devise solutions (including recruitment, retention, development etc.). Ensure compliance of integrity in matters of people, processes, procurement and relationships (vendors / suppliers / partners etc).

10. Collaborate with all teams in Community Chest and divisions in NCSS, where relevant, to amplify and bring impact to core roles and duties assigned.

11. Any other duties as assigned by Deputy Director / Director that are aligned to Community Chest’s purposes.

What we are looking for :

Personal Competencies :

• Business acumen with a good sense of numbers
• Emotional intelligence
• Creativity and willingness to push boundaries
• Merticulous with good communication skills, both verbal and written
• Good team-player
• Demonstrated ability to excel in a fast-paced and evolving environment
Skills & Knowledge :
• Marketing
• Business development
• Experience in organising and managing events
• Strong stakeholder management skills
• Knowledge of social service an added advantage

Experience :

Special Certification(s) :

Only shortlisted candidates will be notified.

About National Council of Social Service

NCSS is the umbrella body for over 500 member social service agencies in Singapore. Its mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs, and strengthening strategic partnerships, for an effective social service ecosystem. Community Chest and Social Service Institute (SSI) are part of NCSS. For more information visit

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