Permanent Technical Support Engineer at South area (near Labrador MRT station, shuttle service provided), $3,800 - $4,200 (depends on experience)

Roles & Responsibilities

• Permanent
• $3,800 - $4,200 (depends on experience)
• South (near Labrador MRT station) (Shuttle service provided at Queenstown MRT)
• Mon to Fri : 8.30am – 5.30pm

Job Responsibilities :

Provide pre-sales support / consultation, responding to customer support requests and queries in a timely and accurate manner

Diagnosing and troubleshooting software and hardware problems, and applying the best solutions to resolve technical issues

Providing technical assistance for queries and issues related to computer systems, software, and hardware

Creating technical documentation and manuals to assist other team members and users

Support on new product certifications and renewals

Provide support on company’s Warranty Entitlement and Claim system

Period :

Permanent

Location :

South (near Labrador MRT station) (Shuttle service provided at Queenstown MRT)

Working hours :

Mon to Fri : 8.30am – 5.30pm (need to start earlier than the rest)

Salary :

$3,800 - $4,200 (depends on experience)

Job Requirements :

Bachelor’s degree in Computer Science, IT, engineering or equivalent

Min. 3-5 years hands on experience.

Familiar with Microsoft Office applications.

Strong problem-solving and analytical abilities.

Proficiency in diagnosing hardware, software, and networking issues.

Interested applicants, kindly email your detailed resume (MS Word format is preferred) :

wanyi@successhrc.com.sg (Reg No : R25128591 )

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number : 04C3201 )

160 Robinson Road, #13-07 / 08 / 09 SBF Center, Singapore 068914

T : 6337 3183 | W : www.successhrc.com.sg

Tell employers what skills you have

Technical Documentation

Troubleshooting

Microsoft Office

Technical Assistance

Hardware

presales consulting

Customer Support

Analytical Abilities

Presales

Information Technology

Computer Science

MS Word

Networking

Engineering

Analytical Problem Solving

Warranty

Customer Service

Presales support

Technical Support