•POLYCLINIC • Patient Service Associate – Frontline #HAC - RECRUIT EXPRESS PTE LTD

Roles & Responsibilities

📝Jobscope :

As a Patient Service Associate, you will be responsible for performing tasks related to patient care and administrative duties in SingHealth Polyclinics. Your area of responsibilities includes, but are not limited to the following :

• Greet and register patients
• Schedule patient appointment
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient enquiries in a courteous and professional manner
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at Health monitoring station based on roster. Involved in taking height / weight and blood pressure for patients at Health monitoring station

🕒Working hours

Weekday : Between 630am to 7pm (Only need to work 8 hours a day on weekday – Need to follow the roster planned by supervisor)

Every Sat : Between 630am to 130pm (Only need to work 4 hours on Sat - Need to follow the roster planned by supervisor)

44 hours per work week

Requirements

📍Marine Parade

Interested candidates please to anna.chen@recruitexpress.com.sg

Anna Chen Jiaxin -R25157621

Recruit Express Pte Ltd

EA License No : 99C4599

Tell employers what skills you have

Referrals

Outsourcing

Administrative Work

Healthcare

Invoicing

Data Entry

Weight

Pressure

Administrative Support

Team Player

Patient Registration

Customer Service

Customer Relations

Able To Work Independently