Logistics Operations Manager - WCAN

Roles & Responsibilities

Responsibilities :

• Ensure customer needs are met and maintain high levels of satisfaction.
• Oversee full branch operations, including succession planning and staff retention.
• Manage staff performance, development, and operational compliance.
• Promote service excellence and foster a service-oriented team culture.
• Monitor and control warehouse operational costs and budgets.
• Prepare and analyze monthly reports on operations, sales, productivity, and finances.
• Ensure timely collections and resolve overdue payments efficiently.
• Address and resolve customer complaints and claims promptly.
• Maintain health, safety, hygiene, and security standards in the workplace.
• Implement continuous process improvements, SOP updates, and 5S methodologies.
• Manage inventory, assets, and manpower to ensure productivity and accuracy.
• Plan and execute client projects, ensuring operational efficiency and compliance.
• Serve as main point of contact for customers, suppliers, and internal departments.
• Oversee contractor and supplier negotiations, ensuring adherence to ISO standards.

Qualifications :

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No : 20C0270

EA Personnel : Nyon Hock Sen (Aden)

EA Personnel Reg No : R24124070

Tell employers what skills you have

WMS

Team Collaboration

Budgets

Leadership

Microsoft Office

Quality Control

Data Analysis

Dispatching

Inventory

ISO

Succession Planning

Middle Management

Operations Management

Customerfocused

Cargo Warehouse Operations

Supply Chain Management

Customer Service

Service Excellence

Shipping

Warehousing Operations