Watch Technician

Roles & Responsibilities

Job Description :

• Perform professional technical repairs and servicing of Franck Muller & appointed independent brands in adherence to service delivery standards
• Perform technical evaluation to identify the service needed
• Perform quality control checks
• Responsible for the quality of the luxury and complication watches repaired and services
• Polishing of cases and bracelets
• Perform the required technical intervention agreed with the customer, such as quick battery change, maintenance service, complete service or other types of technical diagnosis
• Follow up and manage technical documentation, consolidating technical issues
• Provide technical advice & training to stores under Holdings
• Attend technical training on independent brands that appointed HSSG on exclusivity
• Communication to customers to explain diagnostic when technical enquiry raised

Job Requirements :

Tell employers what skills you have

Report Writing

Technical Documentation

Watch Repair

Polishing

Quality Control

Technical Training

Assembly

Service Delivery

Calibration

Technical Support