Desktop Support Engineer

Roles & Responsibilities

Job Description

• Provide advanced troubleshooting for OS, software, and network-related issues.
• Install, configure, and upgrade operating systems and applications.
• Manage user profiles, permissions, and group policies in Active Directory.
• Monitor and manage antivirus, patching, and endpoint compliance.
• Collaborate with infrastructure teams for escalations or system-wide issues.

Tell employers what skills you have

UAT

Troubleshooting

Microsoft Office

Hardware

Outsourcing

Laptops

Active Directory

VDA

IT Operations

Tuning

Compliance

Operating Systems

Windows

ITIL

Technical Support