Talent.com
This job offer is not available in your country.
Desktop Support Engineer

Desktop Support Engineer

ESP Global ServicesSingapore
14 days ago
Job description

26th June, 2025

Desktop Support Engineer - Singapore

Join Our Dynamic IT Support Team!

Are you ready to take your IT support career to the next level? As a  Desktop Support Engineer  at ESP Global Services in Singapore, you’ll play a vital role in delivering top-tier technical support, solving complex issues, and ensuring smooth operations for our clients. You’ll be the go-to expert for troubleshooting hardware, software, and connectivity problems, and you’ll have the chance to get hands-on with cutting-edge technologies while supporting exciting, project-based business needs.

What You'll Do :

  • Troubleshoot and Resolve :  Diagnose and resolve hardware, software, and connectivity issues with precision, all while adhering to security compliance and warranty standards.
  • Hands-On Support :  Get your hands dirty—install, troubleshoot, and repair desktops, laptops, printers, and other essential peripherals.
  • Smart Hands Support :  Assist with network hardware and other physical tasks, including routers, firewalls, switches, and more, following expert instructions to keep systems running smoothly.
  • Customer Service Excellence :  Respond to incidents and service requests, delivering fast, efficient solutions to ensure client satisfaction.
  • Deploy and Maintain :  Help with software and OS deployments (using MSCM, WDS, MDM tools) and ensure desktop devices are fully supported and regularly updated.

What You'll Bring to ESP :

  • 2-5 years of IT field support experience, including troubleshooting hardware, software, and OS issues.
  • Proven expertise in  desk-side support  and  PC break / fix  with basic Windows OS administration skills.
  • Solid understanding of Microsoft desktop software and wireless networking.
  • The ability to thrive under pressure and maintain composure in fast-paced environments.
  • Strong English communication skills—additional languages a plus.
  • Physical readiness : Able to lift or push 20-40 kg of equipment when necessary and stand or kneel for extended periods.
  • What’s in it for You?

  • Endless Learning & Development :  With access to extensive training resources, we’ll help you grow your career with customized learning journeys tailored to your aspirations.
  • Career Growth :  Whether you want to become a subject-matter expert or expand your skillset into another IT domain, we’ll help you get there.
  • Inclusive Culture :  We value diversity and inclusion and believe that every unique individual contributes to our success.
  • Competitive Salary & Benefits :  We offer a competitive salary, PTO, holidays, and access to Perk box discounts.
  • Who We Are :

    ESP Global Services has been a trusted IT partner since 1992, providing customized 24 / 7 global IT support solutions to businesses worldwide. Our clients rely on us for seamless IT support in the most demanding industries, such as aviation. We’re fully ITIL-aligned, ISO-accredited, and dedicated to providing best-in-class IT service management.

    Join a  global community of exceptional people , driven by a shared vision to exceed expectations and deliver customer delight every time.

    If you're passionate about IT support and want to be part of an industry-leading team,  apply today  and let’s explore how you can grow with us!

    Create a job alert for this search

    Desktop Support Engineer • Singapore