Roles & Responsibilities
JOB DESCRIPTION
Position Title : Operations & Integrator Manager
Reporting To : Managing Director (Founder)
Location : Silvester Legal LLC, Singapore
Type : Full-Time, Onsite
Role Overview (Growth-Oriented Leadership Role)
Silvester Legal LLC is a growing boutique law firm with a vision to become the leading SME-focused litigation and advisory firm in Singapore. We are implementing the Entrepreneurial Operating System (EOS) to scale efficiently, build accountability, and create an exceptional workplace culture.
The Operations & Integrator Manager will serve as the central coordination point across all business functions — HR, finance, administration, operations, and EOS implementation. This role is for someone who wants to take ownership, improve systems, and work closely with leadership to drive growth. You will both run the office day-to-day and ensure strategic traction across the firm.
This is not a passive administrative role — this is a leadership position suited for a proactive, mature, forward-thinking individual who wants to make a meaningful impact.
Key Objectives of the Role
- Ensure the entire office functions smoothly with operational excellence.
- Drive accountability, performance tracking, and process discipline across the firm using EOS principles.
- Oversee finance operations with full visibility of cash flow, budgeting, and forecasting.
- Support HR and talent development.
- Serve as the "Integrator" to translate the Managing Director's vision into action, ensuring things get done.
Core Responsibilities
1. Office Operations & Administration
Oversee daily operations of the office to ensure a productive, organized, and positive working environment.Manage office supplies, facilities, pantry, vendor relationships, IT coordination, insurance, and compliance matters.Coordinate with external service providers (marketing vendors, HR partners, auditors, banks).Ensure the firm's processes, checklists, and operational systems are maintained and continuously improved.2. Finance Oversight & Strategic Reporting
Monitor cash flow, budgets, and financial performance.Prepare monthly financial dashboards and projections for the Managing Director.Track firm profitability, revenue collections, cost optimisation, and expense controls.Work with accountants on full set of accounts, GST filing, and financial compliance.Make recommendations on cash flow planning, cost efficiencies, and financial sustainability.3. Human Resources & People Operations
Oversee HR functions including recruitment coordination, onboarding, leave tracking, staff welfare, training, and performance monitoring.Ensure company policies are implemented consistently and aligned with firm culture.Proactively identify gaps in manpower, morale, and productivity.Serve as a point of contact for confidential staff matters.4. Lawyer Productivity & Utilisation Monitoring
Track billable hours, utilisation rates, deadline compliance, and work allocation.Ensure lawyers are neither underutilised nor overwhelmed.Propose workload adjustments and departmental support allocation.Produce weekly reports for the Managing Director on productivity and performance metrics.5. Marketing Coordination (Non-Implementation Role)
Liaise with internal and external marketing teams to ensure campaigns and content are executed according to firm objectives.Monitor leads, conversions, and marketing ROI.Provide operational support for marketing events, webinars, or client initiatives.Track marketing budgets and timelines.