Technical Applications Scientist

Overview

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations. Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics. Please visit .

Bruker Nano, one of Bruker’s four operating segments, provides customers in academic and governmental institutions, life science, materials, and applied industries with the tools to determine the characteristics of matter and visualize the structure of molecules. Divisions within BNANO include Bruker AXS, Bruker Nano Analytics, Bruker Nano Surfaces and Metrology, Fluorescence Microscopy, and Bruker Spatial Biology.

In Bruker Spatial Biology (BSB), our purpose is to Map the Universe of Biology . We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition . In addition to a pioneering spirit, we value : Grit. Authenticity. Ambition. Ingenuity. Customers. Join our team!

Responsibilities

As a Technical Application Scientist, your responsibilities include :

• Provide technical consultation via email for global customers using or interested in Bruker Spatial Biology’s products.
• Use a Customer Resource Management system to document customer issues and inquiries and provide input into its continual improvement and adoption by the broader global team.
• Build and maintain knowledge of multiple Bruker Spatial Biology platforms for technical applications support.
• Collaborate with internal R&D, Marketing, Sales, Service, and Field Applications teams in supporting and resolving complex customer and / or product issues.
• Provide feedback to other internal teams : R&D, Product management, etc. for product improvements and enhancement based on customer feedback and experience.
• Contribute to the development and refinement of the processes used by the global support teams to address the needs of our customers.
• Individual may be required to perform lab work, on occasion, when looking to resolve an issue.
• May be required, on occasion, to evaluate and interpret instrument log files to troubleshoot and identify a path for issue resolution.

Qualifications

To be successful in this position, you should possess :

A minimum of 3 years in a research or technology development capacity role in the biomedical sciences.

Strong interpersonal skills

Strong analytical and organizational skills exemplified by clear written documentation communicating complex information

Ability to work both independently and as part of a larger cross-functional team supporting complex technologies

Ability to work in a fast-paced environment and able to effectively deal with ambiguity.

Bruker is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.