Technical Engineer

Roles & Responsibilities

Technical Engineer

• Provide technical support for software, hardware, and solutions to internal and external stakeholders, including, but not limited to, service technicians, the sales team, the helpdesk, and customers. This includes diagnosing equipment malfunctions and troubleshooting network and software issues both remotely and at customer sites.
• Provide technical and solutions support for pre-sales activities.
• Accountable for the training on the products, software and solutions to sales and service teams.
• Provide technical expertise and work with cross-functional teams (Marketing, Visual Solution Products).
• Ensure knowledge is effectively transferred to service technicians by creating learning materials and service tips for them.
• Install software solutions and conduct training for customers
• Issue spare parts and consumables

Requirements

We regret to inform that only shortlisted candidate will be notify.

EA License No : 18C9228 REG No : R1324979 (Woo Kum Yoke)

Tell employers what skills you have

Troubleshooting

Microsoft Office

Construction

Hardware

Interpersonal Skills

Presales

Consumables

Electrical

Adaptable

MCSE

Attention to Detail

Engineering Design

Commissioning

Able To Work Independently

Technical Support