Food and Beverage Captain (Cassia, Fiamma, In-Room Dining)

Position Overview

The Food and Beverage Captain is responsible to provide guests exceptional food & beverage services. The role strives to provide our guests with the highest customer service, while ensuring procedures and protocols are fully followed.

The Role
Food and Beverage Operations

• Order taking and menu description
• Up-selling products based on your extensive product knowledge
• Building and maintaining relationships with guests
• Maintaining guest satisfaction levels by being proactive in service operations
• Improving procedures and systems

Talent Profile

• Individuals who are driven to provide excellent service
• Team player
• Positive learning attitude and passion in customer service