Operations Executive (Healthcare) - D06 Beach Road, High Street, SG

Roles & Responsibilities

Job Description

• Oversee assigned clinical service points, ensuring smooth daily operations including front counter services, administrative matters, and process improvements.
• Collaborate with Nurse Managers and stakeholders to resolve operational issues and enhance patient care delivery.
• Work with department managers to ensure a seamless and positive patient experience across the continuum of care.
• Ensure facilities are safe, patient-friendly, and aligned with service excellence standards.
• Partner operations and administrative teams to achieve customer satisfaction targets.
• Develop and implement innovative services to improve service levels and enhance customer experience.
• Drive performance by meeting volume and financial targets for assigned clinical services.
• Prepare business plans in collaboration with clinical chiefs to meet organisational goals.
• Manage annual budgeting, conduct regular reviews with clinical heads, and explore new business opportunities.
• Lead and manage non-nursing staff at service points, including performance appraisals, training, and career development.
• Oversee staff recruitment, retention, and engagement to ensure a skilled, stable, and motivated workforce.
• Facilitate effective two-way communication between staff and management, ensuring timely dissemination of information and escalation of issues.
• Represent the department in committees and contribute to organisational initiatives.
• Participate in job rotations to other operational areas after three years.

Job Requirement

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.

JOBSTUDIO PTE LTD

EA License No : 10C4754

EA Personnel : Hoh Mei Ling

EA Personnel Reg No : R21103150

Tell employers what skills you have

Microsoft Office

Microsoft Excel

Customer Experience

Appraisals

Interpersonal Skills

Inventory

Healthcare

Business Analysis

Career Development

Budgeting

Customer Satisfaction

Big 4

Decision Making

Service Excellence

Action Planning

Financial Reporting