Wheelchair Assistant / Operator @ Changi Airport - Islandwide, SG

Roles & Responsibilities

• Meet and greet passengers warmly and politely
• Assist and transport passengers requiring wheelchair assistance at Changi Airport
• Safely lift passengers up / down and in / out of wheelchairs / aircraft when required
• To identify passengers' name, flight information and special service request details, to ensure that they are taken to the correct destination
• Assist special needs passengers in transporting and claiming personal belongings and baggage
• Attend to passengers' inquiries and provide passengers with a memorable customer service experience
• Adhere to all SOP and safety standards
• Perform any other ad hoc duties as assigned by management
• Ability to read, write and converse in basic English
• Good interpersonal and communication skills
• Good customer service skills
• Adaptable to change and a good team player
• Physically fit and comfortable with standing long hours
• Comfortable with laborious / physical work
• Comfortable with a fast-paced working environment
• May be required to overtime (OT), when needed
• Available to work both day and night shifts

Tell employers what skills you have

Customer Service Skills

Communication

serve customer

Strong personality

Adaptable

Physically Fit

Communication Skills

help customers

Team Player

Customer Service Experience