RAN Operations & Support Engineer

Summary

Job description

I am hiring for a leading joint venture formed by two of Singapore's major mobile network operators.

Purpose

The primary role is to monitor and maintain 3.5GHz C-Band RAN systems to ensure operational efficiency and continuity for the company’s business.

Responsibilities :

• Carry out 24 x 7 daily monitoring of the 3.5GHz C-Band RAN systems’ faults and alarms.
• Issue trouble tickets and tracked the fault resolution to ensure that any fault raised is responded to and resolved within the agreed SLA.
• Coordinate with JVCo. to develop, implement and maintain processes / procedures for daily operations, system configuration and maintenance activities.
• Coordinate with JVCo. to assess, plan, align, schedule and implement Change Request (CR) raised by JVCo..
• Generate monthly network performance and usage reports or any ad hoc reports upon request by JVCo..
• Coordinate and work with the equipment vendor, JVCo. to test all gNode B software upgrade and patches with their respective 5G Core Network to ensure end to end compatibility.
• Coordinate with equipment vendor, JVCo. to schedule a mutually agreed timeline to load the software upgrades / patches to the live network.
• Administer all system and user management functions of the 5G RAN OSS, which include :
• Access right of the JVCo. and the equipment vendors;
• Software and hardware upgrades;
• Security functionalities;
• System maintenance (such as database maintenance).
• For 5G Exploratory Platform (5GEP), to be the interface with IMDA to update on changes to network configurations, software versions and procedures.
• Coordinate with JVCo. to support project implementation and network expansions.
• Interface with vendors and contractors on all operational and project support activities.

Qualifications :

To apply, please send your updated CV to Dawn Toh at dawnnerine.toh@cornerstoneglobalpartners.com, quoting the job title or Click Apply Now.

Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified.