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IT Support Engineer
ADVENTUS SINGAPORE PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG16 days ago
Job descriptionGood knowledge of Windows OS, AD, Office 365 2-3 years of relevant working experience, preferably from SI environment Strong problem solving skills and positive attitude Good coordination and communication skills with internal and external customers Able to work independently with minimum supervision Excellent customer management skills Entry level candidates are welcomed to apply
Roles & Responsibilities
Job Description
- Provide on-site and / or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems
- Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.)
- Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management
- Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs
- IT asset management and other adhoc duties as assigned
- Knowledge of ITSM or ITIL will be an added advantage
Job Requirements
Tell employers what skills you have
Microsoft 365
Management Skills
Troubleshooting
Technical Assistance
Hardware
Windows Intune
Administration
Active Directory Experience
Windows OS
Windows
Customer Management
Communication Skills
ITIL
Customer Service
IT Asset Management
Able To Work Independently
Technical Support
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It Support Engineer • D01 Cecil, Marina, People’s Park, Raffles Place, SG