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assistant manager

assistant manager

SMORGASBORD INTERNATIONAL PTE. LTD.Singapore, SG.01, Singapore
8 days ago
Job description

Responsible for implementing business plans relating to staff control, handles people issues, performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance, and back office support. He / she is responsible for the recruitment, training and motivating staff, and assisting the outlet manager in day-to-day activities of an outlet.

Responsibilities : Business Operations

  • Assist Outlet Manager in the overall management of the outlet
  • Coordinate daily roster and supervise attendance
  • Supervise and coordinate, pre-meal meeting conducted with staff daily
  • Project and order daily required supplies
  • Provide co-ordination and services for both kitchen and service.
  • Provide suggestions or develop new SOP to improve on operation.

People Management

  • In-charge of recruitment, selection and training of new hires
  • Monitor and manage the staff performance including punctuality, customer service and food quality
  • In-charge of overall supervision of the outlet / restaurant
  • Facilitate innovation and lead staff to implement change
  • Customer Service

  • Manage an efficient team of service staff by coach, training, and supervising staff to operate stations and deliver a great customer experience
  • Ensure and maintain service quality and professional etiquette
  • Customer feedback management
  • Adhering to Quality and Standards

  • Examine food and beverage preparation
  • Ensure quality control for food and service
  • Skills / Qualifications :

  • At least 5 years of relevant experience in F&B restaurants
  • Minimum 'O' level or Graduate Diploma in any field / Diploma / Advanced / Higher / in F&B service or equivalent
  • Willing to be involved in hands on operations
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    Assistant Manager • Singapore, SG.01, Singapore

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