QA / QC & PD Executive

Responsibilities

Establish, update and sustain plant Food Safety (ISO 22000), Quality (ISO 9001), HACCP, Organic and Halal Management Systems and PRP prerequisite programs, certified by third‐party bodies.

Support operations (incoming quality, production deviation management, non‐conformance trouble‐shooting) and ensure released products meet statutory and regulatory requirements.

Drive continuous improvement by applying 7 QC tools in troubleshooting, problem solving and identifying root causes of non‐conformities from suppliers, operations, internal / external audits and customer / consumer complaints.

Ensure compliance to CCP, OPRP and Quality Control Points; coordinate non‐conformity processes (product on‐hold, re‐inspection, rework disposal, final disposition).

Raise CAR internally and externally for non‐conformance and complaint; follow‐up and close out investigation reports; verify corrective actions for effectiveness and closure.

Liaise with government agencies / certification bodies (SFA, HPB, MUIS) for product registration or plant certification information.

Design and execute plant‐scale trials, validate test protocols for new product, packaging and equipment.

Maintain product formulation and specification; review and verify nutritional information, sensory and shelf life for new / market products.

Evaluate and review acceptability of raw material / packaging from new suppliers.

Foster cross‐functional collaboration within the company and partnership with suppliers and customers to solve quality and food safety issues in ingredients, materials, products and packaging.

Coordinate, control and verify change in improvement initiatives of systems and processes to achieve cost optimization and comply food safety and quality standards.

Conduct internal audit activities to verify operations meet HACCP, GMP, hygiene / sanitary, ISO 22000 and ISO 9001 requirements periodically.

As Master Document Controller, formalize documents for Food Safety and Quality document and records as per documented information procedure; maintain record keeping.

Provide training (GMP Hygiene, HACCP and Food Safety) to Operations and Production staff.

Conduct / review incoming raw material check, in‐process QC check and finished product microbiological testing; review QA / QC reports for accuracy and compliance.

Ensure Quality KPI are met for areas of responsibility.

Perform ad‐hoc tasks assigned by superior, and perform superior's roles and responsibilities during absence.

Qualifications

Diploma / Degree holder in Food Technology, Food Science or related fields.

Minimum 3 years working experience in QA / QC and product development in relevant industry is an advantage.

Knowledge and experience in Statistical Process Control, visual board management and waste elimination is advantageous.

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