Director, Agency Transformation
Manulife Insurance MalaysiaSingapore, Singapore, Singapore11 days ago
Job descriptionNous utilisons des pour fournir des statistiques qui nous aident à vous offrir la meilleure expérience sur note site. Vous y trouverez des renseignements sur les témoins, ou vous pouvez les désactiver si vous préférez. Toutefois, en continuant d’utiliser le site sans modifier les paramètres, vous consentez à notre utilisation de Director, Agency Transformation page is loaded## Director, Agency Transformationlocations : Singaporetime type : Temps pleinposted on : Publié aujourd'huitime left to apply : Date de fin : 31 décembre 2025 (Il reste plus de 30 jours pour postuler)job requisition id : JR25101552We are seeking a strategic and visionary leader to drive transformation across our agency distribution network. This role is pivotal in shaping and executing a comprehensive roadmap aligned with corporate objectives, fostering innovation, and enhancing digital enablement. The ideal candidate will collaborate closely with senior leadership to influence strategic decisions, lead large-scale programs, and champion change across the organization. Position Responsibilities : Define and lead the agency transformation roadmap in alignment with corporate strategy to drive long-term growth and competitiveness. Partner with senior management, including C-suite and Heads of Departments, to influence strategic decisions and ensure alignment on transformation priorities. Oversee multiple large-scale transformation programs, ensuring timely delivery, budget adherence, and measurable impact across the agency distribution network. Co-create and drive the development strategy for digital sales tools in collaboration with the Head of Sales Digital Tools, ensuring scalable, user-centric solutions that meet the evolving needs of the agency force. Lead the design, development, and deployment of GenAI initiatives within the distribution ecosystem, identifying use cases that enhance productivity, personalization, and customer engagement. Champion change management efforts to foster stakeholder buy-in and cultural adoption of new processes, technologies, and operating models. Identify and implement innovative solutions to enhance productivity, digital enablement, and customer experience within the agency channel. Establish governance frameworks and risk mitigation strategies to ensure compliance, quality assurance, and operational resilience. Execute key transformation initiatives within the agency distribution channel, ensuring alignment with strategic objectives. Provide guidance and support to project teams to enable successful delivery of transformation outcomes. Collaborate with internal stakeholders to identify improvement opportunities and implement actionable solutions. Contribute to the development of business cases and implementation plans for transformation projects. Support the Distribution & Proposition Transformation Lead in planning and executing transformation programs, ensuring coordinated implementation and alignment with broader strategic goals. Work closely with senior leaders to contribute to strategic planning and ensure transformation efforts are well-integrated across functions. Required Qualifications : Bachelor’s degree in Business Administration, Marketing, or related field; MBA or equivalent preferred. Minimum 5 years of experience in transformation leadership, preferably within distribution or sales environments. Proven track record in leading complex, cross-functional transformation programs at scale. Strong strategic thinking, stakeholder management, and executive communication skills. Expertise in change management, organizational design, and digital enablement. Demonstrated ability to lead and inspire diverse teams in a dynamic environment. When you join our team : We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. À propos de Manuvie et de John Hancock La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse . Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi Chez Manulife / John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d’accommodement raisonnable dans le cadre du recrutement, écrivez à recruitment@manulife.com. Modalités de travail Hybride
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Director Agency Agency • Singapore, Singapore, Singapore
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