Deputy Technical Operations Manager
DCI CONSULTANTS PRIVATE LIMITEDSingapore, SG.01, Singapore10 days ago
Job descriptionLead and manage technical teams , including system administrators, Virtualization, Storage, Backup and infrastructure support staff. Provide direction, guidance, and support to team members, fostering a culture of collaboration, accountability, and continuous learning. Set performance goals and expectations for team members and conduct regular performance evaluations. Develop and implement strategies for optimizing technical operations, improving efficiency, and reducing operational costs. Collaborate with other departments to align technical operations with business goals and objectives. Identify emerging technologies and trends relevant to technical operations and develop plans for their adoption and integration. Responsible for incident management processes to ensure timely resolution of technical issues and minimize service disruptions. Coordinate with technical teams to troubleshoot and resolve complex technical problems , escalating issues as needed. Implement preventive measures and corrective actions to address root causes of recurring incidents. Ensure incidents, major or otherwise, are resolved according to agreed service levels and in accordance with agreed processes. The TOM will co-ordinate the activities between the managed service team and third-party vendors in the resolution of such incidents. Manage the planning and implementation of changes to technical systems and infrastructure , ensuring minimal disruption to operations. Coordinate with stakeholders to communicate changes, obtain approvals, and mitigate risks associated with changes. Implement disaster recovery plans . Ensure regular testing and updating of DR procedures . Coordinate with relevant teams to ensure business continuity in the event of a disaster. Ensure compliance with industry standards and regulations. Conduct regular audits of systems and processes. Implement corrective actions based on audit findings to improve systems and processes. Establish and maintain documentation for technical systems, processes, and procedures. Promote knowledge sharing and collaboration among technical teams, ensuring that knowledge is captured, documented, and accessible to all relevant stakeholders. Previous experience as a Team Lead Strong knowledge of IT systems and Platforms (Virtualization, Storage, Backup, Containers). Service Management or Support in a large-scale and diverse environment of incident Excellent leadership and people management skills Excellent customer facing / customer service skills Able to work under pressure and meet deadlines Able to demonstrate a high degree of flexibility including shift and out of hours working Excellent organizational skills Self-motivation and able to take responsibility Able to manage and prioritize and tasks and time efficiently Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution. Information Technology Infrastructure Library (ITIL) foundation certification We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes
JOB DESCRIPTION - TECHNICAL OPERATIONS MANAGER
You will front the Managed Services Operations with the lead from the Service Delivery Manager. Being a Technical Operations Manager requires a blend of technical knowledge, leadership, and project management skills. The role involves overseeing the technical infrastructure, managing a team of technical professionals, ensuring system reliability and security, and continuously seeking ways to improve operational efficiency. Effective communication, problem-solving abilities, and the capacity to adapt to evolving technologies and business needs are essential for success in this position.
KEY RESPONSIBILITIES
Technical Operations Leadership :
- Oversee all technical operations within the organization , including infrastructure management, system administration, and Managed Services operations.
- Ensure the reliability, availability, and performance of technical systems and services to meet business requirements and service level agreements (SLAs).
- Monitor key performance indicators (KPIs) related to technical operations and take proactive measures to address issues and optimize performance.
Team Management and Leadership :
Technical Planning and Implementation :
Incident Management and Problem Resolution :
Change Management and Deployment :
Disaster Recovery (DR) :
Audit and Compliance :
Documentation and Knowledge Management :
JOB REQUIREMENTS
management, escalation procedures and related disciplines
Qualifications :
Office Location : East Central
Working Location : Central
Create a job alert for this search
Operation Manager • Singapore, SG.01, Singapore
Related jobs
%20LIMITED)
)
%20Limited)
- Promoted
- New!
Technical Operations Manager Position
beBeeTechnicalLeaderSingapore, SG.01, Singapore Job Opportunity - Technical Operations Lead.As a key member of our organization, you will oversee the technical infrastructure and manage a team of technical professionals to ensure system reliabil...Show moreLast updated: 7 hours ago
- Promoted
Deputy Technical Operations Manager
GOLDTECH RESOURCES PTE LTDSingapore, SG.01, Singapore We are looking for a Deputy Technical Operations Managerto front our Managed Services Operations alongside the Service Delivery Manager.
This is a key leadership role that combines technical experti...Show moreLast updated: 7 days ago
- Promoted
Deputy Technical Operations Manager
SystexAsia Pte. Ltd.Tai Seng, Singapore Job Description - DEPUTY TECHNICAL OPERATIONS MANAGER.You will front the Managed Services Operations with the lead from the Service Delivery Manager.
Being a Deputy Technical Operations Manager requ...Show moreLast updated: 8 days ago
- Promoted
Deputy Technical Manager
WOH HUP (PRIVATE) LIMITEDSingapore, SG.01, Singapore The Deputy Technical Manager is responsible for all technical operational activities for building / civil & infrastructure engineering projects, managing the technical department as well as providin...Show moreLast updated: 8 days ago
- Promoted
- New!
Technical Operations Manager
beBeetechnicalSingapore, Singapore To oversee technical and safety aspects of designated vessels, ensuring compliance with the company's policies.Show moreLast updated: 9 hours ago
- Promoted
Deputy Manager
Keppel (Real Estate Division)Central Singapore Community Development Council, SG.01, Singapore Assist and support Operations Manager to oversee the Operations of i12 Katong.Facilitate HQ in respect of corporate compliances.
Manage the day-to-day operations and maintenance of M&E systems, equi...Show moreLast updated: 8 days ago
- Promoted
Technical Operations Manager
beBeeReliabilitySingapore, SG.01, Singapore Job Title : Technical Operations Manager.As a Technical Operations Manager, you will play a pivotal role in ensuring the safe, efficient, and reliable operation of vessels.This position requires exc...Show moreLast updated: 1 day ago
- Promoted
Technical Operations Manager APAC, Singapore
Swiss ReSingapore, SG.01, Singapore Swiss Re continues to enhance the CRES functions to better align with business needs in the region and global operating model.
This regional role will be responsible for the execution of the technic...Show moreLast updated: 8 days ago
- Promoted
Technical Manager / Deputy Technical Manager
HWA SENG BUILDER PTE LTDSingapore, SG.01, Singapore Career Progression & Development Opportunities.Opportunity to Work Alongside an Innovative Team.Comprehensive Leave Packages (e.
Oversee technical aspects of infrastructure projects, ensuring compli...Show moreLast updated: 8 days ago
- Promoted
- New!
Technical Operations Manager
beBeeDirectorSingapore, SG.01, Singapore The Hotel Maintenance Director plays a critical role in ensuring the comfort and safety of hotel guests and team members.
This position is responsible for managing the engineering / maintenance depart...Show moreLast updated: 9 hours ago
- Promoted
- New!
Technical Operations Manager
beBeeOperationsSingapore, Singapore Job Title : Technical Operations Leader.Role : The technical operations leader is responsible for overseeing the day-to-day management of a fleet of tankers.
Manage maintenance and repair activities, ...Show moreLast updated: 7 hours ago
- Promoted
Deputy Technical Operations Manager
SYSTEXASIA PTE. LTD.Singapore, SG.01, Singapore JOB DESCRIPTION - DEPUTY TECHNICAL OPERATIONS MANAGER.You will front the Managed Services Operations with the lead from the Service Delivery Manager.
Being a Deputy Technical Operations Manager requ...Show moreLast updated: 8 days ago
- Promoted
Deputy Operation Manager
TAKAGI RAMEN PTE. LTD.Singapore, SG.01, Singapore We are looking for an experienced and passionate leader to oversee our F&B operations across multiple outlets.This individual will drive operational excellence, team performance, customer satisfact...Show moreLast updated: 3 days ago
- Promoted
Technical Operations Manager APAC
Swiss Reinsurance CompanySingapore, SG.01, Singapore Swiss Re continues to enhance the CRES functions to better align with business needs in the region and global operating model.
This regional role will be responsible for the execution of the technic...Show moreLast updated: 8 days ago
- Promoted
Senior Technical Operations Manager
beBeeEngineeringSingapore, Singapore We are seeking a highly skilled Senior Technical Operations Manager to oversee the coordination of all mechanical and electrical (M&E) works on-site.
The successful candidate will be responsible for...Show moreLast updated: 2 days ago
- Promoted
Technical Operations Manager
beBeeManagementSingapore, SG.01, Singapore Job Title : Technical Superintendent.Foster a culture of technical excellence in our organization as a Technical Superintendent.
In this role, you will oversee the operational readiness of vessels an...Show moreLast updated: 1 day ago
- Promoted
Deputy Technical Operations Director
beBeeManagerSingapore, SG.01, Singapore This is a Deputy Technical Operations Manager role that requires a blend of technical knowledge, leadership, and project management skills.
The individual will oversee the technical infrastructure, ...Show moreLast updated: 1 day ago
- Promoted
Deputy Technical Manager
Woh Hup (Private) LimitedSingapore, SG.01, Singapore The Deputy Technical Manager is responsible for all technical operational activities for building / civil & infrastructure engineering projects, managing the technical department as well as providin...Show moreLast updated: 8 days ago