BUSINESS DEVELOPMENT MANAGER - D08 Little India, SG

Roles & Responsibilities

Job Summary

A Business Development Manager (BDM) is responsible for identifying growth opportunities, building and managing relationships with clients and partners, developing strategic plans, negotiating contracts, and driving revenue growth. This role requires a mix of strategic thinking, relationship-building, sales acumen, analysis, and cross-functional collaboration. The BDM helps ensure the company expands its market presence, increases profits, and meets business goals.

Key Responsibilities & Duties

Below are the main responsibilities typically expected from a Business Development Manager. Depending on the company size, industry, and seniority, some duties may be added or de-emphasized.

Strategy & Planning

Develop and implement business development plans and strategies that align with the company’s overall goals and objectives. Identify market trends, customer needs, and new business areas. Perform competitive analysis to understand strengths, weaknesses, opportunities, and threats. Define key performance indicators (KPIs) and financial / growth targets, and monitor progress.

Lead Generation & Opportunity Identification

Proactively generate leads through research, networking, cold outreach, referrals, etc. Qualify prospects, assess their needs, evaluate whether they align with the company’s offerings.

Relationship Management

Establish and maintain strong, long-term relationships with clients, partners, vendors, stakeholders, and internal teams. Understand clients’ business objectives and anticipate future needs; act as trusted advisor.

Sales, Negotiation & Closing Deals

Develop proposals, pitches, and presentations to prospective clients.

Negotiate contracts and terms with clients / partners to maximise value while maintaining profitability. Close deals and ensure smooth transition to implementation or operations side.

Collaboration & Cross-functional Work

Work closely with marketing, product, finance, operations, legal, etc., to ensure alignment of business development strategy with product offerings, pricing models, go-to-market strategy, etc. Provide feedback to product or service teams about market demands, customer feedback, competitive threats, and ideas for innovation.

Performance Monitoring & Reporting

Track performance metrics : sales revenue, pipeline development, deal conversion, profitability, customer acquisition / retention, etc. Prepare and present reports to senior management, showing status of business development efforts, outcomes vs targets, challenges, and recommendations.

Team Leadership (if applicable)

If leading a team : recruit, train, mentor, and motivate junior business development or sales staff. Delegate tasks, ensure team meets goals, provide coaching and performance feedback.

Market & Industry Intelligence

Stay up-to-date with industry developments, competitor products and services, regulatory changes, etc. Identify emerging markets and growth opportunities.

Other Duties

Represent the company at conferences, trade shows, networking events.

Support marketing in promotional activities, branding, campaigns when needed.

Ensure customer satisfaction and retention by addressing issues, feedback, ensuring post-sale follow up.

Requirements

Experience

Usually 20 - 25 years (or more, depending on the level) of experience in business development, sales, or related areas. Proven track record of achieving sales targets, closing deals, developing and executing strategic business plans. Experience in a relevant industry can be very helpful (e.g. technology, services, manufacturing, etc.), and experience with B2B, B2C, partnerships, licensing, etc., depending on the business.

Skills / Competencies

Communication Skills : Excellent verbal and written skills. Ability to present, negotiate, persuade.

Analytical Skills : Able to analyze market data, financials, competitive situation, forecast, etc.

Strategic Thinking & Planning : Vision for growth, ability to set strategy and think long-term.

Sales & Persuasion Skills : Strong skills in convincing, closing deals, negotiation.

Relationship Building & Networking : Building trust with clients / partners, maintaining long-term relationships.

Leadership & Team Collaboration : Can lead others (if needed), work cross-functionally, collaborate across departments.

Adaptability & Resilience : Business development often has fluctuations, rejection, new challenges. Being resilient and adaptable helps.

Organizational & Time-management Skills : Managing pipelines, tasks, meetings, proposals, etc., effectively.

Other Attributes

High level of initiative, self-motivation. You should drive things rather than wait to be told.Business acumen : understanding of profit, cost structures, pricing, ROI, etc.

Integrity, ethical conduct, confidentiality. Willingness to travel (if required), attend events, meet clients face-to-face.Entrepreneurial mindset : seeing opportunities, being creative in solving problems or entering new markets.

Tell employers what skills you have

Negotiation

Trade Shows

Lead Generation

Competitive Analysis

Team Collaboration

Leadership

Analytical Skills

Relationship Management

Strategy

B2B

Adaptability

Team Leadership

Networking

Written Skills

Communication Skills

Business Development