This job offer is not available in your country.

Call Centre Officer (Banking / Basic + High Allowance, Training Provided) PM SHIFT - PERSOLKELLY SINGAPORE PTE. LTD.

PERSOLKELLY SINGAPORE PTE. LTD.Islandwide, SG

6 days ago

Job description

Roles & Responsibilities

Job Summary :

Looking for a driven individual who likes to pursue a career with a leading financial services group in Asia with a presence in 18 markets. Being one of Asia's Safest Banks and voted "World's Best Bank" in 2021. Focusing only build lasting relationships with their customers but also positively impacting the communities.

In this position, you’ll be tasked to assist various stakeholders in the business unit and supporting business activities. Additionally, you will play a vital role in delivering all tasks in an efficient and timely manner while ensuring compliance with company policies, procedures and country legislations.

Award-Winning Customer Service
Promising Career Progression
Training provided and continuous support from superior
5 days work week, Rotating shift, 1 weekday & 1 weekend off

Job Description :

Deliver personalized service over the telephone to customers in a call centre on banking products, accounts, and services enquiries in an effective and efficient manner

Ability to understand customers’ needs and provide appropriate solutions and attention

Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

Solicit customers’ feedback and identify problem trends for improvement actions

Requirements :

Min. O level holder and above

Good written / verbal communication skills

Call centre experience

EA License No. 01C4394

RCB No. 200007268E

Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https : / / www.persolkelly.com.sg / policies . I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Tell employers what skills you have

Customer Service Skills

CRM

Customer Service Oriented

Dispatching

Dispute

Interpersonal Skills

Administration

Hope

Compliance

Communication Skills

Banking

Customer Satisfaction

Customer Service

Case Management

Financial Services

Call Center

Create a job alert for this search

Call Centre Officer • Islandwide, SG