Technical Manager

Roles & Responsibilities

The Position

The Technical Manager (Swine) in Regional Operating Unit (ROPU) ASEAN, South Korea, Australia, New Zealand (ASKAN) plays a pivotal role in driving the technical implementation of the species strategy to achieve business objectives and ensure customer satisfaction, under the strategic direction of the Head of Business Segment Swine, ASKAN.

This role delivers high-quality technical services to strategic accounts and key customers across the region, working in close collaboration with Key Account Managers (KAMs) and / or the Regional Strategic Account Manager (RSAM) to strengthen commercial relationships. The manager is responsible for gathering, analyzing, and disseminating relevant scientific information related to Swine for the ROPU Animal Health business and its stakeholders. They will lead the development of regional or oversee local technical lifecycle management (LCM) initiatives, including scientific trials and post-marketing authorization data collection for the species portfolio.

As the regional knowledge expert, the manager will champion portfolio solutions such as Integrated Health Management and Needleless technology (FreVax). A key aspect of the role involves building and maintaining a robust network of international, regional, and local key opinion leaders, technical experts, and respected practitioners to support effective strategy execution.

Additionally, the manager will continuously train and support local Swine technical teams across ROPU countries, ensuring they are equipped to handle customer technical issues and are consistently upskilled. The role also leads technical communication efforts and promotes knowledge sharing within and beyond the ASKAN region.

Duties & Responsibilities :

• Ensuring strong technical contribution to ROPU Strategy execution :
• Supports the implementation of ROPU ASKAN Swine strategy in close collaboration with the ROPU ASKAN Business Segment Head, leading relevant technical initiatives
• Provide technical support to the technical colleagues and key customers in the ROPU
• Support product launch processes, including training on new products, in collaboration with ROPU Business Segment Head
• Assessment of competitor activities and evaluation of competitor products from a technical marketing perspective, outlining technical points of defense, in collaboration with ROPU Business Segment Head
• Contribute to Strategic Account Management from a technical perspective in collaboration with RSAM
• Responsible for exchange of technical information regarding the available products in the ROPU; including technical papers
• Is directly responsible for portfolio solutions such as Integrated Health Management and Needleless technology (FreVax)
• Provide expert guidance and support on swine health, production, nutrition, and management practices to strategic accounts and key customers in the ROPU :
• In partnership with Key Account Managers (KAMs) and / or Regional Strategic Account Manager (RSAM), conduct on-site visits to farms and facilities to assess production practices, diagnose issues, and recommend improvements.
• Work closely with Key Account Managers (KAMs) and / or Regional Strategic Account Manager (RSAM) to identify challenges, develop strategies and provide feedback on customer needs and industry trends.
• Contribute to build stronger commercial relationships with the said key accounts, focusing on top 20 SA
• Improving Technical capabilities of our people : Provide in-depth technical trainings and consultations regarding the swine portfolio to relevant ROPU country colleagues.
• Communicate data from studies and other technical information to internal swine community, technical colleagues, as necessary.
• Ensure development of skills and abilities through ongoing feedback, coaching and training / development opportunities of local technical colleagues.
• Coordinate and act as Technical contact point for the ROPU with Global Strategic Marketing Team (GSM) including Technical Services of GSM.
• Managing Technical Studies / trials and Publications :
• Initiate, co-ordinate and follow up on field trials within ROPU countries. Ensure proper documentation (such as proper study number) is in place.
• Lead post-marketing authorization studies, diagnostics, case investigations & training in collaboration with the regional & local veterinarians
• Adapt the strategy for post-marketing authorization studies in line with the marketing plans for the ROPU, design each study with appropriate input from other stakeholders, work with other stakeholders to run the study and turn the output into, marketing material (e.g. peer review publications, etc)
• Write / contribute to / review proposed publications by regional or local technical teams as per expected high level standards.
• Scientific Management and representation :
• Contributes to the internal and external KOL management strategy for the swine portfolio, steer the management of KOL relationships in the ROPU and own / co-own / support the partnerships
• Attend internal and external meetings / congresses related to the species industry
• Contribute / attend / organize internal and external meetings / congresses related to the swine industry
• Establishing good connections in scientific community, seen as respected leader
• Present as required / as invited in scientific congresses

Requirements :

Tell employers what skills you have

Account Management

Collaboration

Analytical Abilities

Partnership

Strategic Thinking

Technical Services

Veterinary Medicine

Trials

Technical Marketing

Product Launch

Technical Support