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Customer Relations Officer (CRO) (HDB BTO) - NEWCON BUILDERS PTE. LTD.
NEWCON BUILDERS PTE. LTD.Islandwide, SG1 day ago
Job descriptionCandidate must have a minimum of 'O' Levels or Nitec Certificate with at least 5 subjects passed Have Workforce Skills Qualifications (WSQ) Certificate in Service Excellence (Level 1) Certification, or equivalent. At least 3 Year(s) of HDB working experience in the related field is required for this position. Independent and good team player Shall be capable of communicating effectively in English
Roles & Responsibilities
Responsibilities :
- Handle and resolve conflicts and feedbacks from public and stakeholders pertaining to the project,
- Conduct regular visits to residents / stakeholders affected by the works to gather feedback, preparing circulars, letter and flyers to keep stakeholders abreast and update on the site activities and progress.
- Prepare and submit weekly updates, monthly reports and other program pertaining to public relation works
- Provide administrative support and assistance to Project Management Team and liaise with Government authorities, public and lessee of the property in relation to project work in progress.
Job Requirements
Tell employers what skills you have
Product Knowledge
Customer Retention
Construction
Outsourcing
Interpersonal Skills
Property
Sales Effectiveness
Customer Care
Project Management
Administrative Support
Team Player
Civil Engineering
Customer Service
Customer Relations
Customer Service Experience
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Customer Relation Officer • Islandwide, SG