Lead Consultant, Network (SD-WAN)

Responsible for end-to-end operations and maintenance of Singtel’s SD-WAN platforms, including incident management, configuration changes, security governance, and performance reporting. Also contributes to the design and implementation of new platform products and services

Make an impact by :

• Handle regular preventive maintenance on the SD-WAN Platform Operations.
• Support the expansion, upgrades and roll-outs of new network and systems infrastructure involving hardware such as routers, switches, firewalls, virtual appliances, VNFs, network monitoring and management systems.
• Support engineering teams on new product / feature implementation, node deployment, and technical support matters.
• Responsible for troubleshooting and timely resolution of faults / issues within the SD-WAN platforms services.
• Analyse SD-WAN platforms performance and take proactive actions and preventive measures to monitor and enhance the network performance including software and hardware upgrades, etc.
• Prepare statistical reports on network and equipment performance.
• Analysing financial information (e.g. revenues, expenditures and cash management) to ensure all operations are within budget.
• Presenting annual budgets to management.
• Vendor negotiation and preparation of cost analysis and justifications.
• Perform SD-WAN platforms performance analysis.
• Proactively engages Engineering teams and recommend courses of actions to prevent incidents that may be caused by performance issues.
• Archive prepared reports for future reference of job performance.
• Review financial documents in preparation for the next cycle.
• Negotiation with vendors has led to expenditures within budget and maximized value.
• Audits and reviews of the SD-WAN Platforms in parts or as a whole to keep in terms of the environment landscape

Skills for Success :

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