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MNC Desktop Engineer Support / IT INFRASTRUCTURE ENGINEER / Good Pay + Good Bonus / 5 days Woodlands - Islandwide, SG
RECRUITFLASH PTE. LTD.Islandwide, SG4 days ago
Job descriptionInterested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls) Consultant in-charge : Quah Li Lian (Lilian) ( Registration No : R1983286 )
Roles & Responsibilities
- Address user tickets regarding hardware, software and networking
- Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems
- Guide users with simple, step-by-step instructions Conduct remote troubleshooting
- Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs
- Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests
- Help create technical documentation and manuals
- Support Engineers
- Troubleshoot problems associated with network connectivity, and workstation hardware / software
- Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment
Good Pay + Good allowance + Good Bonus
Tell employers what skills you have
Switches
Technical Documentation
Techsavvy
IT Service Management
Troubleshooting
Microsoft Office
Technical Assistance
Azure
Hardware
Ticketing
Interpersonal Skills
Active Directory
Computer Hardware
MS Word
Networking
Windows
Communication Skills
Routers
Japanese
Technical Support
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It Support Engineer • Islandwide, SG